Front Office Executive

1 week ago

Central Region, Singapore TYRWHITT HOSPITALITY PTE. LTD. Full time $45,000 - $55,000 per year

About the role

Join the dynamic team at TYRWHITT HOSPITALITY PTE. LTD.' as a Front Office Executive. In this full-time role based in the Kallang Central Region, you will be the first point of contact for our guests, ensuring a seamless and memorable experience from check-in to check-out.

What you'll be doing

  • Warmly greeting and assisting guests upon arrival and throughout their stay
  • Handling all front desk operations, including check-in/check-out, reservation management and customer inquiries
  • Providing exceptional customer service and resolving any guest concerns promptly and professionally
  • Maintaining accurate records and updating guest information in our systems
  • Coordinating with other hotel departments to ensure guest needs are met
  • Promoting hotel facilities and services to drive guest satisfaction and loyalty

What we're looking for

  • Previous experience in a front office or guest services role within the hospitality industry
  • Strong communication and interpersonal skills, with the ability to engage with guests from diverse backgrounds
  • Excellent problem-solving and conflict resolution skills
  • Knowledge of hotel management software and other relevant technologies.
  • On-the-job training will be provided
  • A passion for providing exceptional customer service and creating memorable guest experiences
  • Flexible and adaptable, able to work in a fast-paced environment
  • Able to work on rotating shifts (including night shift), weekends and public holiday.

What we offer

At TYRWHITT HOSPITALITY PTE. LTD.', we value our employees and offer a range of benefits to support your professional and personal growth. These include:

  • Competitive salary and performance-based bonuses
  • Comprehensive health and wellness benefits
  • Opportunities for career development and training
  • Discounts on hotel stays and dining experiences
  • A dynamic and collaborative work environment

About us

TYRWHITT HOSPITALITY PTE. LTD.' is a leading hospitality company with a growing portfolio of hotels and resorts across the region. Our mission is to create exceptional experiences for our guests, and we strive to do so through our commitment to excellence, innovation and sustainable practices. Join our team and be a part of our exciting journey

Apply now to become our next Front Office Executive and contribute to the success of TYRWHITT HOSPITALITY PTE. LTD.'.

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