Assistant Manager, Alumni Relations

Company description:

The National University of Singapore is the national research university of Singapore. Founded in 1905 as the Straits Settlements and Federated Malay States Government Medical School, NUS is the oldest higher education institution in Singapore

Job description:

Job Description

As an integral member of the Experiential Branding Team, you will play a pivotal role in designing and executing meaningful engagements that inspire and foster enduring relationships between the alumni community and the School. This role demands a dynamic individual capable of crafting strategic alumni engagement approaches, delivering impactful alumni-centric events, and cultivating authentic connections that reflect the School's mission and values. The successful candidate will exhibit excellent project management skills, the ability to thrive in a fast-paced environment, and the professionalism to represent the School with warmth and care.

Key Responsibilities:

• Designing and implementing a comprehensive alumni engagement strategy that strengthens the alumni network, increases active participation, and elevates their sense of belonging to the School community.
• Regularly assessing alumni interests and behaviors to create relevant touchpoints and programming that resonates with diverse alumni segments, alongside establishing clear metrics to evaluate engagement success and continuous improvements.
• Planning, organizing, and executing a variety of alumni-focused events such as reunions, professional networking opportunities, guest speaker sessions, milestone celebrations, and appreciation events, meticulously managing timelines, budgets, vendor relations, logistics, and post-event impact assessments.
• Serving as a trusted liaison and building enduring, personalized relationships with alumni individuals and groups to encourage ongoing involvement, while acting as the main contact for alumni inquiries and engagement opportunities.
• Facilitating collaborative partnerships between alumni and internal stakeholders including faculty members, academic departments, and student organizations to maximize the value and reach of alumni contributions.
• Collaborating with internal communications teams to create compelling, consistent alumni communications across multiple channels including newsletters, event invitations, website content, and social media, highlighting notable alumni stories and achievements.
• Working closely with Events and Merchandise teams to ensure seamless, unified brand experiences at alumni engagements and supporting broader experiential branding initiatives within the School.

Qualifications

• A bachelor's degree in Communications, Marketing, Business Administration, Public Relations.
• Between 2 to 4 years of professional experience in alumni relations, community engagement, events management, or stakeholder relationship management, demonstrating the ability to work effectively with diverse groups in a collaborative manner.
• Exceptional interpersonal and communication skills, with warmth, confidence, and adaptability to engage alumni across varying demographics and seniority levels.
• Proven aptitude for independently managing multiple projects simultaneously within fast-paced and lean organizational structures, showing a strong sense of responsibility, initiative, and ownership.
• Advanced skills in event and project management, with meticulous attention to detail to deliver flawless alumni engagement experiences.
• Comfort and professionalism when interacting with senior alumni and representing the School at various formal and informal functions.
• A positive, service-oriented mindset paired with genuine enthusiasm for community building, fostering inclusivity and engaging diverse alumni groups meaningfully.
• Proficiency with digital communication tools and platforms is advantageous, supporting effective alumni outreach and engagement strategies.

More Information

Location: Kent Ridge Campus

Organization: Yong Loo Lin School of Medicine

Department: Dean-Med-Events Core Team

Employee Referral Eligible:

Job Requisition ID: 31099

Joining the School as an Assistant Manager, Alumni Relations entails the opportunity to work within a vibrant educational environment that values innovation, community, and excellence. This fixed-term two-year contract position provides significant scope to shape alumni engagement during a dynamic period and contribute meaningfully to the School's ongoing mission. Benefits include access to professional development resources, a collaborative team culture, and the chance to build impactful relationships that span multiple generations of alumni.

The position offers a supportive and inclusive workplace where diversity of thought and background is embraced, and where contributions are recognized and valued. Candidates will have opportunities to expand their skills in event programming, strategic communication, and stakeholder management, nurturing a fulfilling career path within the higher education sector.