Assistant Manager

1 day ago

Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time

**COMPANY DESCRIPTION**

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

**RESPONSIBILITIES**
- Stakeholder Engagement
- Seek opportunities to engage and cultivate good relationships with alumni.
- Introduce and implement initiatives to build and deepen relationships with local and overseas alumni communities across different demographics.
- Collaborate with Schools, Offices, Colleges and Institutes (SOCIs) as a strategic partner to co-organise alumni activities, events and engagment programmes.
- Partner student groups in engaging their alumni.
- Work as a team member in OAR to support department and university-wide events.
- Volunteer Management
- Manage and enhance mentoring programmes.
- Provide direction and support to alumni communities and representatives on their initiatives, budget and related matters.
- Maintain and update datalists of alumni communities and their respective members.
- Event Planning and Management
- Conceptualise, plan and execute alumni activities of mid to large scale including panel discussions, Homecoming, Volunteer Appreciation and Alumni Awards.
- Facilite event registration and provide timely updates.
- Conduct post event surveys to canvass feedback and identify the diverse needs of the community so as to improve programme offerings.
- Measure the success of events and programmes though the collection of and analysis of data.

**QUALIFICATIONS**
- Bachelor Degree with at least 4 years of working experience, preferably in the higher education sector, in the areas of relationship and event management.
- Proven good track record in the planning and executing of community building events. Understanding of alumni relations will be an advantage.
- Possess good initiative, is detail-oriented with good administration and organisational skills.
- Demonstrate competent stakeholder engagement and project/vendor coordination, able to manage concurrent initiatives.
- Demonstrate professionalism in conduct and speech, strategic and critical thinking skills.
- Excellent interpersonal, presentation and communication skills (both written and verbal).
- Mature and able to build and maintain relationships with alumni, industry partners and stakeholders.
- Able to thrive in a fast-paced environment, and adapt to evolving circumstances.
- Demonstrates a strong work ethic, able to work independently and in team settings.
- Able to work outside regular work hours.
- Occasional travel may be required.

**OTHER INFORMATION**
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