People Operations Lead

Date: 2 Dec 2025

Location: SG

Company: Zespri Group Limited

Zespri is more than simply the world's single-largest marketer of kiwifruit. We like to think of ourselves as fruit on a mission and as rebels with a cause: to help people, communities and the environment around the world thrive through the goodness of kiwifruit. We are proudly the world's largest marketer of kiwifruit, selling kiwifruit in more than 50 countries. We work with around 2,800 New Zealand and 1,500 international growers and post-harvest companies to source the best-quality Zespri Kiwifruit which we supply through our distribution partners to wholesale and retail customers. We are one of New Zealand's best-known international brands, dedicated to creating sustainable long-term value for growers.

The People Operations team serves as a pivotal Centre of Excellence within the People Team, delivering comprehensive people and payroll advisory services across 22 countries. Key responsibilities include preparing documentation for all people-related activities—such as employment agreements, contract amendments, certificates, secondments, global transfers, and terminations—and collaborating with external payroll vendors to ensure timely and accurate payroll processing. The team addresses employee and leadership inquiries, coordinates onboarding and offboarding procedures, manages visas, and oversees employee benefits, including insurance and fleet administration. Additionally, senior team members provide employee relations guidance and leadership support.

At Zespri, we're looking for a People Operations Lead who is passionate about delivering exceptional service and driving operational excellence across our global people operations. This is your opportunity to lead a high-performing team and shape the way we support our people worldwide.

Based in Singapore, this is an exciting opportunity to join our People Operations team as we move from a shared mailbox to a HR ServiceNow platform. You'll play a key role in implementing our new digital ticketing and knowledge base solution - empowering the business, streamlining processes, reducing low-value queries, and driving continuous operational improvements.

As a key member of the People Services team, you'll help define and execute our strategy, champion continuous improvement, and foster a culture where our people thrive and succeed.

Key Accountabilities of the Lead role include:

• Lead Global People Operations - Plan, resource, and manage the People Operations team to deliver trusted, expert advice and services across standard people practices globally.
• Drive Operational Excellence - Deliver efficient, digitally enabled HR processes that empower leaders and enhance the employee experience through standardization and a strategic focus on self-empowerment and automation
• Champion Process Innovation - Shape global policies and guidelines that balance global consistency with local needs. Build strong governance and clear, user-friendly tools to make change simple and effective.
• Inspire and Grow Your Team - Lead a high-performing global team (Payroll & People Advisory), fostering collaboration, development, and alignment to deliver exceptional results.
• Bring Zespri's Culture to Life - Be a champion of our values, driving a high-performance, inclusive culture where people thrive.
• Engage and Influence Stakeholders - Build strong relationships across the business, ensuring clarity, collaboration, and alignment on processes and priorities.

We are seeking a solid HR generalist who has proven experience within complex or global environments. We are also looking for:

• Proven ability to develop and implement people policies, guidelines, and tools
• Expertise in managing centralised HR services and driving process improvements
• Strong leadership skills with a customer-centric approach
• Commercial mindset and ability to apply it to employment practices
• Tech-savvy with experience leveraging digital solutions (HRSD ServiceNow and/or SAP Success Factors a plus)
• Excellent communication and stakeholder management skills
• A degree level qualification, preferably in HR, Organisation Development, Industrial Relations, or Business Management

Our people are what makes our culture so irresistible and uniquely Zespri. We are a passionate and mighty team of 850+ employees in 23 different locations globally. Working at Zespri is an opportunity to join a fast-paced, culture-driven environment unlike any other. We want people who share our values of making it happen, creating real connections, and leaving a legacy. Join us in shaping our future and be part of a truly unique organisation.

• Competitive overall remuneration package, including a Short-Term Incentive scheme opportunity
• FlexWELL flexible work ethos; WFH & the office.
• Additional paid annual leave day per year (Zespri Day).
• Two additional paid leave days for you to proactively support the moments that genuinely boost your mental, physical, emotional, and social wellbeing (Boost Days).
• Global Life and Permanent Disability Insurance.
• Group Medical Insurance benefits.

Tono mai inaianei

At Zespri, we understand the importance of diverse perspectives and experiences, and a fair hiring process is the first step to getting there. We want to attract a diverse range of people and encourage everyone from all backgrounds and walks of life to apply. Please let us know if you need any assistance or reasonable adjustments to take part in the recruitment and selection process by reaching out to our Talent Acquisition team via email at .

Zespri will not accept applications or contact from any temporary staffing agency, placement service or professional recruiter for this vacancy ("Agency"). Where Zespri requires the support of an agency to fulfil a vacancy, we will proactively seek this support from our network of Agencies. We respectfully ask that you do not contact Zespri or any of its affiliates/employees regarding vacancies, and reserve the right not to reply. Zespri will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.