Operations Support Officer

2 days ago

Toa Payoh Central Community Development Council, Singapore NETS Full time $104,000 - $130,878 per year

Job description:

Position Summary

The Operations Support will be working in a highly collaborative environment with cross-functional teams. The incumbent will be the first level of contact for external customers and is responsible for manning the service desk. In addition, the incumbent will provide support to the team lead in delivering the division's strategies and objectives.

Key Responsibilities

  • Manage the service desk and deliver excellent & consistent level of customer service via various touch points i.e. emails and phone
  • Oversee the certificate management process, including processing applications / requests, preparing & sending notifications, arranging appointments, and onboarding new participants while maintaining accurate records
  • Prepare billing reports for Finance to facilitate invoice generation
  • Ensure the continuous maintenance and replenishment of daily inventory essential for fulfilling user requests
  • Ensure adherence to established procedures and controls
  • Ensure prompt follow-up and resolution of any reported issues

Requirements

  • Diploma in any discipline or "A" Level with experience
  • Good communication and presentation skills
  • Attention to details, demonstrate good analytical and problem-solving skills
  • A self-starter, resourceful and active team player
  • Customer-oriented and with good interpersonal skills
  • Proficient in Microsoft Office Suite

  • Merchant Operations Officer

    2 days ago

    Toa Payoh, Central Community Development Council, Singapore NETS Full time $104,000 - $130,878 per year

    Job description:Position SummaryThe Merchant Operations (MO) team is part of the Customer Service and Operations division in NETS. This team is responsible for verifying and onboarding customers onto NETS internal systems.The officer will be in the team to support the SGQR label re-deployment project. The officer will be working with our selected vendor to...

  • Operations Support Associate

    3 days ago

    Toa Payoh, Central Community Development Council, Singapore NETS Full time $60,000 - $120,000 per year

    Job description:Position SummaryThe Operations division at BCS provides operational support to BCS and participants. The division ensures seamless participant onboarding/offboarding, effective coordination of participant support, operational reporting, secure certificate management, timely issue resolution and service processing, as well as operational...

  • Operations Support/admin Officer

    2 weeks ago

    Toa Payoh, Singapore United Engineers Limited Full time

    **Location : Toa Payoh** **Posting Date : 24 Sep 2024** **The Job** Provides operations and admin support to the Property Management Team. Assist day to day operations and tenant relations through the coordination of tenants requests and administration of maintenance services. Verify service providers’ attendance record including cleaning & security...

  • Sales Operations Support Specialist

    3 days ago

    Orchard, Central Community Development Council, Singapore LingoAce Full time $3,000 - $4,000 per year

    Key ResponsibilitiesSales Operations SupportManage and maintain the end-to-end sales process , including lead capture, distribution, and follow-up tracking to ensure timely engagement and conversion.Oversee and update the CRM system , ensuring accuracy of data (leads, pipeline status, enrollment records, conversion tracking) and producing actionable...

  • Business Operations Analyst

    3 days ago

    Toa Payoh, Central Community Development Council, Singapore NETS Full time $90,000 - $120,000 per year

    Job description:Position SummaryThe Business Operations Analyst in Operations Transformation act as a bridge between business, operations, technology, and project management teams.Key ResponsibilitiesIdentify opportunities for process improvement, focusing on simplification, elimination, and automationAnalyze existing operational workflows and fragmented...

  • Loans Operations Business Analyst

    3 days ago

    River, Central Community Development Council, Singapore Randstad Singapore Full time $90,000 - $120,000 per year

    about the companyEstablished for over 70 years, the Client is a leading corporate bank offering a full suite of banking services to customers worldwide. They believe in grooming their employees to become the best at what they do, and offer internal mobility opportunities.about the roleBe the Subject Matter Expert and support the Loans...

  • Operation Support Officer

    2 days ago

    Toa Payoh, Singapore Prospect Consulting Services Pte Ltd Full time

    Working days: Mon - Thurs Working hours: 7am - 4:30pm (4pm on friday) **Services Required**: **Cleaning and Maintenance**: - Clean and tidy college areas (offices, meeting rooms, pantries, lift lobbies, and toilets). - Perform cleaning and gardening tasks in hostels, including preparing rooms for new check-ins and maintaining common areas. **Hostel...

  • Client Operations Analyst

    3 days ago

    River, Central Community Development Council, Singapore Robert Walters Full time $80,000 - $120,000 per year

    An exciting opportunity has arisen for a Client Operations Analyst to join a highly respected financial services organisation in Singapore.This role offers you the chance to become an integral part of a collaborative and supportive team, where your ability to prioritise, multitask, and provide exceptional client service will be highly valued. You will play a...

  • Trade Operations Engineer

    3 days ago

    River, Central Community Development Council, Singapore Selby Jennings Full time $90,000 - $120,000 per year

    About the JobTrade Operations Engineer - Proprietary TradingA leading global proprietary trading firm is seeking aTrade Operations Engineerto join its Singapore office. This role sits within a high-impact operations team responsible for managing live trading systems, risk controls and production stability.About the OrganizationOur client is a quantitative...

  • Digital Assets Operations Manager

    3 days ago

    River, Central Community Development Council, Singapore Robert Walters Full time $90,000 - $120,000 per year

    This is an exceptional opportunity for you to play a pivotal role in the rapidly evolving world of institutional digital assets, working within a highly collaborative and knowledgeable team that values your expertise and commitment.As part of a company built by institutions for institutions, you will be at the forefront of secure and scalable digital asset...