Customer Care Officer

2 weeks ago

Central Region, Singapore PERSOL Full time $30,000 per year
Customer Care Officer (Sales) (Non-commission, 1-year Contract)

Location: Somerset (Walking distance from MRT)

Working Hours: Monday to Friday, 8:30 AM – 6:00 PM

Salary: Up to $3, month bonus

About the Role:

Join a leading energy solutions provider as a Customer Care Officer, focusing on growing and maintaining the Residential and Small Commercial customer base through various sales channels. You'll also support account servicing and contribute to digital initiatives as the company adapts to a changing market.

Key Responsibilities:

  • Acquire new customers and retain existing ones in Residential and Small Commercial segments
  • Sell solutions via hotline, online platforms, and face-to-face interactions
  • Assist the team with account servicing during peak periods
  • Support development and adoption of digital projects and new technologies
  • Contribute to company activities aligned with its vision as a top electricity retailer in Singapore

Requirements:

  • Diploma or Degree in a related field is a plus
  • Strong interpersonal skills for effective collaboration with internal and external stakeholders
  • Excellent written and verbal communication skills
  • Experience or knowledge in related industries is advantageous
  • Proficient in MS Office applications
  • Familiarity with CRM, ERP, or enterprise software is a bonus

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, kindly directly contact/message (Cheryl) for a quicker response.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating  suitability for employment, conducting reference checks, administering employment related services, complying with Government's health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at   If you wish to withdraw your consent, please drop us an ) to let us know. Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• Reg No: R Foo May Cheng)

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