Hotel Floor Manager

2 weeks ago


Changi, Singapore ELITE TRANSFORM CONSULTING PLT Full time $20,000 - $30,000 per year

What you'll be doing

  • Supervise and coordinate the work of hotel attendants to maintain high standards of cleanliness, order and guest satisfaction on the hotel floors
  • Inspect hotel rooms, public areas and back-of-house spaces to identify and resolve any issues
  • Liaise with the front desk, housekeeping and maintenance teams to address guest requests and resolve any problems efficiently
  • Implement and monitor operational procedures to optimise workflow and productivity
  • Lead, coach and develop the hotel attendant team, providing training and performance feedback
  • Contribute to the planning and execution of special events, functions and projects
  • Ensure compliance with all relevant health, safety and security regulations

What we're looking for

  • Minimum 3 years' experience in a hotel floor management or supervisory role
  • Strong leadership, organisational and problem-solving skills
  • Excellent communication and interpersonal abilities to liaise effectively with guests and cross-functional teams
  • Proven track record of driving operational efficiency and delivering high-quality customer service
  • Working knowledge of hotel management software and inventory systems
  • Flexible and adaptable to work in a fast-paced, dynamic environment
  • Passion for the hospitality industry and a commitment to exceeding guest expectations

What we offer

Job Type: Full-time

Pay: $2, $3,000.00 per month

Work Location: In person


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