Sales & Customer Service Assistant (Part-Time)

2 days ago

Central Region, Singapore LVL Music Academy Full time $50,400 - $67,700 per year

Earn $4.2K+ Monthly with $1,400 Base

Work Days: Friday, Sat, Sun 10am to 7pm

About the Role

LVL Music Academy is looking for a Part-Time Sales & Customer Service Assistant to support retail sales in our instrument shop and assist with front-desk duties at the music school. This role suits someone friendly, proactive, and comfortable speaking with parents, students, and musicians.

Roles & Responsibilities

Sales Support (Main Focus)

  • Assist customers in choosing violins, cellos, cases, and accessories.
  • Explain product differences and guide customers toward suitable options.
  • Help maintain product displays and ensure items are well-presented.
  • Process sales and support simple inventory tasks (restocking, tagging)ds.

Customer Service & Front Desk

  • Greet walk-ins professionally and assist with basic enquiries.
  • Help parents with trial bookings, registrations, and simple admin tasks.
  • Answer WhatsApp messages, calls, and emails when on shift.
  • Provide friendly, warm service to ensure a positive experience for all visitors.

Operations & Daily Upkeep

  • Keep the shop and front-desk areas tidy and presentable.
  • Assist teachers or management with ad-hoc tasks during your shift.
  • Prepare rooms or materials when needed.

Hiring Criteria

  • Experience in retail or customer service preferred.
  • Comfortable speaking to customers confidently (parents, students, musicians).
  • Able to work weekends and retail hours.
  • Positive, friendly, and responsible with a good attitude toward teamwork.
  • Interest in music or arts is a bonus; no playing experience required.

Compensation & Benefits

  • Hourly Pay: Competitive part-time rate.
  • Sales Commissions: Earn extra from instrument sales.
  • Training Provided: Product knowledge, sales techniques, and service training.
  • Staff Discounts on instruments, accessories, and lessons.
  • Supportive Team Culture in a warm and friendly music environment.

About LVL Music Academy

LVL Music Academy is Singapore's first integrated music hub combining a music school, violin & cello shop, and in-house repair workshop under one roof — offering a full-service experience for students and musicians.

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