Assist Resident Manager

7 days ago

Singapore 360 INTEGRATED FM & SM PTE. LTD. Full time $40,000 - $60,000 per year

Position Purpose

The Assistant Resident Manager supports the Resident Manager in overseeing the day-to-day management of the condominium. He/She ensures smooth estate operations, assists in handling resident matters, and provides administrative support to the Management Council and Managing Agent.

Key Responsibilities

1. Estate Operations & Maintenance

  • Assist in supervising daily operations of cleaning, security, landscaping, and M&E services.
  • Conduct routine inspections and report defects/irregularities to the Resident Manager.
  • Follow up with contractors on maintenance and repair works.

2. Vendor & Contractor Support

  • Monitor contractors' attendance and service delivery on site.
  • Assist in obtaining quotations and prepare simple comparison tables.
  • Verify completion of minor works and report to Resident Manager.

3. Administration

  • Assist in preparation of circulars, notices, and meeting documents.
  • Maintain filing system for contracts, reports, and correspondences.
  • Handle petty cash claims and simple record-keeping.

4. Resident & Council Support

  • Handle day-to-day enquiries and feedback from residents, escalating issues when necessary.
  • Provide administrative support during Council/General Meetings (arrangements, minutes drafting assistance).
  • Ensure timely follow-up on Council decisions under Resident Manager's guidance.

5. Statutory & Safety Compliance

  • Assist in maintaining statutory records and ensure timely reminders for renewals.
  • Monitor contractors' compliance with safety requirements on site.

6. Staff Supervision (Support Role)

  • Assist Resident Manager in supervising on-site staff.
  • Report staff issues to Resident Manager for resolution.

Qualifications & Requirements

  • Diploma in Estate/Facilities Management or related field preferred.
  • Minimum 2 years' experience in property or estate administration.
  • Familiarity with BMSMA is an advantage.
  • Strong interpersonal and communication skills.

Proficient in MS Office.

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