Assistant Residence Manager
6 days ago
Operations Manager page is loaded## Operations Managerlocations: Singapore, Central Singaporetime type: Full timeposted on: Posted Todayjob requisition id: JR CapitaLand Group (CapitaLand) is one of Asia's largest diversified real estate groups. Headquartered in Singapore, CapitaLand's portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.**Job Description**### The Operations Manager assists the General Manager/Residence Manager to plan direct and coordinate the operations of the Serviced Apartment. The duties and responsibilities include managing the daily operations across the various functions, planning and managing of the human resources. He or she is responsible for achieving optimum standards of service and value to the guests with profit objectives in a manner that is consistent with the company's policies, philosophy and targets. He or she will report to the General Manager.### The job responsibilities include the following:* ### Oversee the entire day-to-day operations of the front office, housekeeping, security and engineering to ensure the smooth running of the property.* ### Manage efficiently operations and cost control of all departments and facilities.* ### Look into the productivity of the various departments and works with the respective departments to increase efficiency.* ### Ensure that all staff receive timely skills upgrading and relevant training. Engage in effective communication with the management, colleagues and guests, and cultivate good working relationship with them.* ### Review guests' feedback and strive to improve on services.* ### Cultivate good business working relationship with guests, owners and stakeholders.* ### Come up with innovative ways to mitigate problems and improve guests' experiences.* ### Attainment and maintenance of service levels that exceed expectations.* ### Plan yearly budget and manage overall costs effectively.* ### Perform cost analysis for monthly review with stakeholders.### **Benefits*** Flexible benefits with comprehensive medical coverage for self and family* Training and development opportunities* Subsidised rates at Ascott serviced residences-* Strong advocate of staff volunteerism* Wellness programmes**Closing Statement:**At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.Only shortlisted candidates will be notified.In 2025, CapitaLand celebrates 25 years of excellence in real estate and continues to innovate and shape the industry. Within its ecosystem, CapitaLand has developed an integrated suite of real asset management, real estate development, and operating capabilities that supports its businesses in building core competencies across the value chain. With this full range of capabilities, CapitaLand can optimise the strategies of its listed real estate investment management business CapitaLand Investment, and its privately held property development arm CapitaLand Development; to drive competitive advantage for its businesses. #J-18808-Ljbffr
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