Transformation Director – SEA, CN

1 week ago

Singapore LION RE:SOURCES SINGAPORE Full time $120,000 - $250,000 per year

Publicis Re:Sources is seeking a visionary and results-driven Transformation Director to lead and orchestrate strategic transformation initiatives across Southeast Asia, China, and Australia-New Zealand. This role will be pivotal in driving change across end-to-end processes—spanning both agency operations and Re:Sources shared services—to deliver operational excellence, digital integration, and scalable business value.

The Transformation Director will define and execute a multi-market transformation roadmap, optimize operational workflows, champion digital integration, and oversee large-scale programs, managing change and ensuring alignment with global and regional priorities.

Key Responsibilities:

  • Strategic Transformation Leadership
  • Define and execute a multi-market transformation roadmap aligned with Publicis Groupe's global strategy and regional business priorities.
  • Lead cross-functional programs that integrate finance, HR, IT, procurement, and media operations across agencies and Re:Sources SSCs.
  • Champion the "Power of One" model by aligning transformation efforts with agency and client needs.
  • End-to-End Process Optimization
  • Identify inefficiencies and redesign core operational workflows across markets, including P2P, O2C, GL, compliance, and reporting
  • Drive harmonization and standardization of processes across SEA, CN, and ANZ, ensuring scalability and agility.
  • Program & Change Management
  • Oversee large-scale transformation programsfrom initiation to delivery, ensuring milestones, budgets, and KPIs are met.
  • Lead change management efforts to ensure adoption of new systems, processes, and organizational structures.
  • Partner with regional HR and communications teams to embed change culture and continuous improvement.
  • Stakeholder Engagement & Governance
  • Collaborate with agency CFOs, SSC leads, and global transformation teams to ensure alignment and transparency.
  • Establish governance frameworks and reporting mechanisms to track progress and escalate risks.
  • Serve as the senior interface for transformation updates with executive sponsors and market leadership.
  • Technology & Data Integration
  • Partner with IT and data teams to drive digital transformation, including ERP upgrades, automation, and analytics enablement.
  • Ensure seamless integration of platforms such as Altair, Starscape, and vendor portals across regions.

Key Relationships (internal &/or external):

  • Shared Services Managing Directors
  • Finance Operations (e.g. Account Payables, Account ) and other SSC functions
  • Regional/country Chief Financial Officers
  • Media Operations
  • Global and regional IT
  • Global SSC and GPOs (Global Process Owners)

Qualifications:

  • 12+ years of experience in transformation leadership, preferably within shared services, media, or consulting environments.
  • Proven track record of leading multi-country transformation programs with measurable impact.
  • Strong understanding of finance, HR, IT, and operational processes in agency or SSC settings.
  • Exceptional stakeholder management and communication skills across cultures and seniority levels.
  • Experience with ERP systems (e.g., SAP), process reengineering, and digital enablement.
  • PMP, Lean Six Sigma, or similar certifications are a plus.
  • Fluent in English is a must and Chinese (Mandarin) is a plus.

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