Customer Success Specialist

2 weeks ago


Serangoon, Singapore Kabam Robotics Full time $36,000 - $48,000 per year

Key Responsibilities

Client Onboarding & Training:

Client Support & Issue Resolution:

  • Serve as the primary point of contact for clients, addressing concerns and resolving operational issues efficiently.
  • Work closely with engineering and product teams to identify recurring issues and drive improvements.
  • Provide client reports on robot performance, and key performance matrix.
  • Use diagnostics and analytics tools to proactively identify and resolve operational issues.

Customer Success & Relationship Management:

  • Develop strong relationships with clients, understanding their unique needs and business goals.
  • Regularly check in with clients to ensure satisfaction and identify opportunities for further engagement.
  • Collaborate with sales and account management teams to drive customer retention and expansion.

Site Survey & Deployment Plan:

· Conduct Client Site Surveys – Perform on-site assessments to evaluate safety risks, operational conditions, and client requirements for the successful deployment of security robots.

· Understand Client Objectives – Engage with clients to identify their key goals and concerns, ensuring deployment plans align with their operational priorities.

· Address Deployment Concerns – Identify potential issues raised by clients, recommend follow-up actions, and ensure all risks are mitigated prior to deployment.

· Develop Deployment Plans – Prepare and deliver detailed deployment documentation for both clients and field service engineers to ensure accurate and efficient installation of the security robot.

Key Qualifications & Skills

  • Bachelor's degree or Diploma in Engineering, Business, or a related field.
  • Experience in client success, technical support, or operations, preferably in robotics, automation, or technology-driven environments.
  • Strong understanding on robot diagnostics, troubleshooting, and operational support.
  • Excellent problem-solving skills and ability to work in a fast-paced, customer-centric environment.
  • Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders.
  • Ability to travel occasionally for client visits and training sessions.

Good to have

● Tools and platform - Jira, WhatsApp for Business, and other ticketing tools

● Experience with AGVs, AMRs, and robotic systems

If you are passionate about customer success and technology-driven operations, we'd love to hear from you Apply today to be part of an innovative team revolutionizing the robotics industry.

Job Types: Full-time, Permanent

Pay: $3, $4,000.00 per month

Work Location: In person



  • Serangoon, Singapore Kabam Robotics Full time

    **Key Responsibilities** **Client Onboarding & Training**: **Client Support & Issue Resolution**: - Serve as the primary point of contact for clients, addressing concerns and resolving operational issues efficiently. - Work closely with engineering and product teams to identify recurring issues and drive improvements. - Provide client reports on robot...


  • Serangoon, Singapore Celecti Pte Ltd Full time $48,000 - $60,000 per year

    # Convenient working location near Serangoon# Salary up to S$5000/month# 5 Day Work Week, Office hoursThe company, specializing in the provision of products and services in healthcare, materials, and imaging, is currently seeking a candidate to join them as aClinical Application Specialist.Job Responsibilities:Conduct product demonstrations and application...

  • DC Support Specialist

    2 weeks ago


    Serangoon, Singapore Xcellink Pte Ltd Full time $40,000 - $60,000 per year

    The Company :We are in search of talented and aspiring DC Support Engineer to join our team. In this role, you will leverage your expertise to safeguard information systems and enable secure operations.The Role: Colocation room controlConduct regular patrols of the colocation room according to a predefined schedule. Maintain a record of the condition of...

  • Marketing Executive

    2 weeks ago


    Serangoon, Singapore Kuliio Pte Ltd Full time

    Job Title: Marketing and Public Relations Specialist Reports to: General Manager About Company: U-like is a Household Goods Provider and Food Grocer. We specialise in food imports and exports and is the sole distributor for many Taiwanese brands in Singapore. Today, we are looking to expand and extend our reach to wider potential customers. If you have the...


  • Serangoon, Singapore Lam Research Full time

    **Responsibilities**: This position will play an important role providing administrative support to the corporate communications team in Asia. Reporting to the Vice President of Corporate Communications for Asia, the role requires a self-starter with strong organization skills, expertise in business productivity tools, ability to juggle multiple projects at...

  • Visual Merchandiser

    2 weeks ago


    Serangoon, Singapore SCRUFF Full time

    **Company Description**: **Being a Visual Merchandiser at H&M is about inspiring and motivating people to achieve great results. Our successful Visual Merchandiser all have excellent leadership skills and a sharp eye for business. Propelled by an enhanced personal drive, they excel at coaching and inspiring others.** Your role as a Visual Merchandiser is to...


  • Serangoon, Singapore ASML Full time $60,000 - $120,000 per year

    Introduction to the jobApplication Engineers help identify and solve customer problems through an in-depth understanding of eBeam technology and semiconductor process knowledge.Role and responsibilitiesHe or she will develop new application on the eBeam inspection tools at customer site and follow up application issues and customer's request.New application...

  • Sales Associate

    2 weeks ago


    Serangoon, Singapore bridge for business Full time

    We are looking for a passionate sales executive to join our sales team. The sales executive's responsibilities include appointments with clients and follow up. To be successful as a sales executive you should be an inspired self-starter and able to drive sales growth. Ultimately, a top-notch sales executive should be able to build rapport with customers and...


  • Serangoon, Singapore Wealthous Advisory Pte Ltd Full time

    **"Ambition is the path to success. Persistence is the vehicle you arrive in." - Bill Bradley** **What are your responsibilities here?** - Understanding and promoting of clients’ products and services - Giving sales presentations to a range of prospective customers - Coordinating sales efforts in a team environment - Maintaining positive image of both...

  • Sales Clerk/cashier

    2 weeks ago


    Serangoon, Singapore Aik Chin Hin Full time

    We are looking for a Sales Clerk to manage all transactions with customers accurately and efficiently. Your responsibilities will include receiving payments, issuing receipts and invoices as well as keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good...