Customer Service Representative

2 weeks ago

Outram, Singapore DCH AURIGA SINGAPORE Full time $30,000 - $60,000 per year

We're looking for individuals who are passionate about delivering excellent service and eager to grow with us. This is a 6 month contract role and a strong opportunity for conversion to a permanent position, based on performance and business needs.

Job Requirements:-

  • Daily orders processing (Orders received through Portal / Email / Phone / Whatsapp / Sales and any other channels
  • Handle all incoming phone calls, liaise with sales and warehouse when necessary.
  • Process and invoice orders including consignment, blanket, home patient, backorder, virtual and any other order types as required.
  • Check report and manage backorders liaising with customers to ensure prompt release.
  • Process Trade Return (CO) and Trade Exchange (SX) after approval from the respective sales managers.
  • Cancel or update CO, SX and SO when necessary.
  • Liaise with the Marketing Manager on pricing matters prior to issuance of debit/credit adjustments.
  • Check the report and follow up on all order rejections.
  • Handle Customer Complaints.
  • Follow up with Transport Team on delivery status when necessary.
  • Perform pricing maintenance
  • Obtain Principal advise whenever there is pricing discrepancies and follow up on pricing maintenance.
  • Provide administrative support when necessary (e.g Filling of P.O.s, documents etc).
  • Follow up all On Hold orders (eg MH, MN, RI) daily.

Requirements:-

  • Minimum ITE/Diploma in Business Practices/Customer Service Management
  • At least 1 year of experience in customer service and order processing.
  • Fresh graduate are welcome to apply
  • Customer-focused with problem-solving and follow-up abilities
  • Strong verbal and written communication skills in English and additional language is an advantage.
  • Proficient in MS Office applications.
  • Independent and team player.
  • Friendly, outgoing, and meticulous.

Only shortlisted candidates will be notified.

To streamline our recruitment process, please click on the "Quick Apply" to submit your application.

Please do not submit your application to and Applications received through these email addresses will not be taken into consideration.

  • Customer Service Representative

    18 hours ago

    Outram, Singapore DCH AURIGA SINGAPORE Full time $20,000 - $40,000 per year

    We're looking for individuals who are passionate about delivering excellent service and eager to grow with us.Job Requirements:-Daily orders processing (Orders received through Portal / Email / Phone / Whatsapp / Sales and any other channelsHandle all incoming phone calls, liaise with sales and warehouse when necessary.Process and invoice orders including...

  • Customer Care Representative

    18 hours ago

    Outram, Singapore AlwaysHired Pte. Ltd. Full time $30,000 - $60,000 per year

    Job SummaryWorking Hours:Monday to Friday, 8.30am to 5.30pm & Alt Sat, 8.30am to 12.30pmOT required (minimal)Class 3 license requiredJob ResponsibilitiesPerform daily detailing operations, including delivery and collection of open rental, replacement, and closed rental vehicles with professionalism.Issue replacement vehicles to customers or coordinate...

  • Customer Service Admin

    1 day ago

    Outram, Singapore ROOMA Full time

    _**SINGAPOREAN ONLY**_ Working days: 6 days a week. (Alternate Saturday) Weekdays 10.50am-7Pm, Weekend 11.50am-7pm - **Job Description**_ - To work closely with Director and all staff to grow sales and achieve target - To ensure showroom is always neat and well displayed. - Report and submit staffs attendance daily to HR department - Handling administration...

  • Customer Service Officer

    1 week ago

    Outram, Singapore PERENNIAL (SINGAPORE) RETAIL MANAGEMENT PTE. LTD. Full time

    Responsibilities Provide excellent customer service to shoppers and visitors Attend to queries and feedback from shoppers and tenants Assist in customer loyalty programmes and redemption of reward programmes Play an active role during promotions and marketing campaigns Any other duties as assign by the Centre Management Office. Requirements Minimum GCE 'O'...

  • Call Centre Customer Service Officer

    2 weeks ago

    Outram, Singapore BGC Group Pte Ltd Full time $31,680 per year

    About the role Be part of a meaningful national initiative. This project supports the Singapore Government in tackling the rise of vaping-related cases across Singapore. As a Call Centre Customer Service Officer, you will play a vital frontline role — listening, guiding, and assisting members of the public and offenders through proper counselling and...

  • Field Sales Representative

    1 week ago

    Outram, Singapore Cove Full time

    **About Cove**: Cove is the new way to rent your home! We’re a co-living start-up making it easier and more affordable for young people to have a comfortable place they can call home with a seamless rental experience from end to end. We provide our tenants with stylishly furnished properties, in the most awesome locations in Singapore and Jakarta and make...

  • Scaled Customer Success Intern

    2 weeks ago

    Outram, Singapore Bluesheets Full time

    Company Bluesheets - bluesheets.io Designation Scaled Customer Success Intern Date Listed 07 Oct 2024 Job Type Entry Level / Junior Executive - Intern/TS Job Period Flexible Start, For At Least 3 Months Profession Professional Services Industry Artificial Intelligence / Smart Automation Location Name 26 China St, Singapore...

  • Financial Services Consultant

    2 weeks ago

    Outram, Singapore Agnes Ng & Associates, Singapore Full time

    You will be responsible for providing financial advisory and consulting services to individual and corporate clients, analyzing financial data, and communicating complex financial information effectively and exceeding their service expectations. Financial Services Consultants are also to maintain a strong rapport, grow and strengthen relationship with...

  • Branch Service Executive

    3 days ago

    Outram, Singapore RHB Singapore Full time

    **Company Description** RHB Bank was established in Singapore in 1961 as UMBC Bank, prior to the country’s independence in 1965. We assumed our present name - RHB Bank Berhad Singapore (RHBS) in 1999, after a series of expansions and strategic mergers. As a bank that has been here since the beginning, we have garnered invaluable experiences and insights...

  • Service Crew

    1 day ago

    Outram, Singapore Santi's Pizza Full time

    **Responsibilities**: - Take orders, serve food, prepare beverages - Clean tables, coffee machines, work areas, utensils, etc - Cashiering duties - Welcoming and greet customers, providing excellent customer service to ensure satisfaction - Assist in inventory and stock takes **Requirements**: - High responsibility and passion towards Food and Beverage. -...