Senior Manager

4 days ago

Central Region, Singapore Alexandra Hospital Full time $80,000 - $120,000 per year

Overview

  • The incumbent will oversee and be accountable for proper contract management and administration of assigned services (Portering and Landscaping) across NUHS institutions. He/she is responsible for developing, negotiating, managing and leading Group Hospitality contractual arrangements with service providers to create and sustain a safe and healing hospital environment for patients, staff and general public. He/ She will take strategic direction and guidance from his/ her Reporting Officer and is required to work closely with the Group Hospitality teams at the institutions, who are focused on vendor management and operationalisation
  • He/ She will deputise the Reporting Officer and cover the duties in his/her absence.

Job ResponsibilitiesYou will be responsible for the following:

  • Contract drafting, evaluation, negotiation, and execution

  • Work with his/ her RO, institution leads and institution contract managers to develop, negotiate, manage and maintain Group Hospitality contracts for AH, NUH, NTFGH / JCH and NUP.

  • Serve as a subject matter expert and provide guidance on contract matters to institution leads and contract managers, including training of new contract managers and other employees in contract management practices and procedures.

  • Vendors' Performance Checking & Validation

  • Ensure all services rendered by the vendors meet the service standards set in the KPIs and users expectation

  • Ensure vendor performance reports are validated using source data
  • Conduct quarterly check on the accuracy of contract KPIs that are compiled manually at institutions monthly
  • Ensure contract checklists are completed when verifying the contract and vendor monthly performance
  • Escalate issues to Institution Lead,  Group Hospitality Services if necessary

  • Knowledge Management Repository

  • Maintain good documentation (e.g. records of all contracts, records, reports, documentation, minutes of meetings with vendors)

  • Project Management

  • Lead or participate in assigned projects and tasks assigned by RO /  Head, GH NUHS / GCOO

Requirements

  • Degree in Contract Management, Healthcare, Hotel Setting and/or related field
  • At least 3 years of related experience
  • Good team player
  • Strong interpersonal skills
  • Good writing and communication skills
  • Analytical, meticulous, and high level of initiative

If the role sounds interesting to you, please contact '' to understand more on the role. Please indicate the position that you are interested in the subject heading

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