Payroll Officer

Company description:

About Us

Headquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Job description:

About Us

Headquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

• Process payroll for new joiners, including verifying and unlocking workflows and ensuring timely payment of first salary.
• Process payroll for resignee, by processing cessation and delimit of fixed allowance advice received from line department; stopping payments for resigned staff; creating payments or deductions stated in the resignation letters; verifying CPF calculations; submitting IR21 for tax clearance (for foreign employees); raising final payments; preparing letters for salary recovery; sending salary statement to former employees.
• Process salary adjustment for existing staff (including promotions, confirmation of service, contract renewals).
• Ensure accurate and timely withholding and release of salaries when required.
• Process Government-Paid leave schemes, including Maternity Leave, Paternity Leave, Shared Parental Leave, Childcare Leave.
• Manage NS Make-Up Pay claims.
• Update bulk allowances and deductions using Fast Entry transactions, including variable allowances (e.g. Overtimes Claims; Flexi staff earnings & deductions)
• Provide backup support for assigned buddy during their absence. Respond to payroll-related queries in a professional and timely manner.

Key Requirements

• Miminum 1 to 2 years of payroll experience with good understanding of the payroll processing cycle.
• Familiarity with payroll software and proficient in Excel.
• Knowledge of Singapore Employment Act, CPF Act and Income Tax Act.
• Good initiative and independent team player who is able to work with minimum supervision to meet multiple payroll deadlines.
• Good numerical and analytical skills
• High level of accuracy; meticulous and attention to detail.
• Some experience in handling high volume data processing is preferred.
• Strong sense of integrity and adherence to prescribed confidentiality guidelines.
• Good written and verbal communication skills.