Survey Engagement Specialist

1 week ago

Singapore PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) Full time $60,000 - $100,000 per year

Outreach Client Success Specialist (Survey Engagement Specialist)

Contract until December 2025 (yearly renewable)

Working Hours: Mon-Fri

Key Responsibilities:

  • Operations: Collect data through phone and face-to-face interviews, ensuring a smooth and professional survey experience that fosters high response rates and customer satisfaction

  • Strategy Development: Design and implement strategies to encourage online participation, reducing reliance on face-to-face interviews and optimizing survey response rates

  • Questionnaire Design: Utilize modern techniques to design surveys that meet organizational needs while keeping pace with technological trends and improving operational efficiency

  • Sampling Methodology: Apply advanced sampling methods that minimize survey fatigue among the public while ensuring the accuracy and representativeness of collected data

  • Data Analytics: Leverage data analytics tools to validate and verify the quality of survey data. Explore alternative data sources and apply imputation methods to handle incomplete data

  • Data Analysis & Reporting: Analyze collected data and produce clear, actionable reports, using data visualization tools to present findings effectively to stakeholders

  • Dissemination Strategy: Develop and execute strategies to raise awareness of statistical products and ensure they meet the diverse needs of various societal segments

Programme Highlights:

  • Gain practical experience in survey operations and statistical processes

  • Rotate through different roles to understand various aspects of the department

  • Build your communication and interpersonal skills by engaging with a wide range of survey participants

  • Develop specialized expertise in areas that match your career aspirations

Job Requirements:

  • Good tertiary qualifications

  • Strong analytical and problem-solving skills

  • Excellent communication and interpersonal skills

  • A keen learner and self-starter

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• Reg. R , EMILY YEO CHU YU

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