Senior Transitions Manager

Job description

Some careers grow faster than others.

If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Within CIB, Securities Services provides robust and reliable solutions that help clients mitigate risk and enhance their business performance. Working with institutional investors, banks, insurance companies, governments, and multinational corporations, this team covers fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking a high calibre professional to join our team as a Senior Transitions Manager.

Principal Responsibilities

In this role you will

Take charge of new business onboarding process for cases across the Asia-Pacific region:

• Act as the single point of contact to clients' contact involved in implementation. Manage and coordinate the overall implementation process including migrations, account openings and entitlements to deliver client desired services
• Develop and communicate a regular status of all implementations in the relevant region highlighting any potential risk and engage in client discussions and relationship management activities as required to support the various businesses
• Work together with key parties in each project, and ensure all parties are accountable for their tasks and progress as planned and manage tasks to shorten cycle time and accelerate generation of revenues
• Lead internal resources across functions (operations, systems, and products management), to complete implementations on time and arrange handover of the client service requirements to Client Servicing Team for seamless transition upon successful completion of transition activities, and post implementation review
• Coordinate transition activities with all internal and external parties and report to clients and provide feedback on current processes and be a member to contribute to process improvement initiatives, if appropriate
• Provide regular internal and external update regarding that projects that he/she is running

Requirements

To be successful you will need

• Extensive knowledge of banking products and operations, especially securities related services including Fund Accounting and Global Custody
• Change delivery practices including a working knowledge of a range of delivery practices including agile methodology
• Good awareness of business, regulatory and technology change within investment management is essential
• Proven relevant experience preferable with managerial function, ability to challenge coupled with excellent influencing skills across a multitude of internal/external stakeholders
• Operating in a client led environment or as a third-party administrator and strong interpersonal, communication, analytical, creative problem solving, collaborative and influencing skills
• Know-your-client (KYC) and due diligence handling experience and a solid understanding of business change techniques including the application of industry-standard methodologies, techniques, complex modelling, and scenario planning

Opening up a world of opportunity

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.