
RMA Engineering Technician
1 week ago
Duties & Responsibilities
Set up and test RMA devices according to engineers' instructions.
Support remote access requests (test setup, device changes, testing, and result collection) via phone, email, and online systems.
Handle ad-hoc or special requests such as instrument upgrades and evaluations.
Perform test hardware orders, buy-offs (new equipment), debugging, and repairs.
Assemble new instruments on benches.
Coordinate and execute equipment relocation (incoming and outgoing).
Perform or coordinate preventive maintenance (PM), calibration, and repair of test floor equipment, including ATE, peripherals, and bench instruments.
Support RMA engineering bench setup, upgrades, verification, modification, and management.
Manage day-to-day RMA bench utilization according to priorities.
Track and control RMA parts used in testing.
Track and manage hardware inventory, instrument calibration, and preventive maintenance.
Maintain RMA benches and lab equipment/instruments in good working condition.
Compile engineering and operational reports, including RMA testing results.
Required Skills / Knowledge
Communication Skills: Strong verbal and written skills; clear organization and articulation; ability to seek win/win resolutions.
Automotive Systems Knowledge: Understanding of key components and interactions of automotive subsystems; familiarity with automotive applications.
Electronic Test Equipment: Proficient with instruments such as Network Analyzer, Spectrum Analyzer, Signal Generator, VNA, Oscilloscope, etc.
Hands-On Lab Skills: Strong lab management skills; ability to maintain equipment/instruments in good working condition (PM, calibration, and upgrades).
Teamwork & Soft Skills: Proactive, initiative-taking, teachable, and able to work effectively in a team environment.
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