After-Sales Service Engineer

JOB SCOPE Provide on-site installation guidance, debugging, and maintenance for customers. Respond quickly to customer needs, providing technical fault diagnosis, troubleshooting, and solutions. Conduct regular inspections of customer equipment to ensure stable product operation. Assist customers with product usage training to enhance customer satisfaction....

Key Responsibilities: Handle customer after-sales service requests and complaints and resolve issues in a timely manner Maintain good communication and relationships with customers, understand customer needs and provide timely feedback Analyze after-sales service data, formulate improvement measures, and continuously enhance service quality and customer...

The incumbent will be responsible for providing technical support leading MHI-AP’s efforts as a regional after-sales service hub to expand the refrigeration system market in Southeast Asia. **Roles & responsibilities** After Services Sales - Provide technical support in details to customers. - Educate/support local service partners in Southeast Asia...

Overview The incumbent will be the first contact with customer, receiving breakdown calls, coordinating service jobs as well as dispatching service Technicians and Engineers on time to attend to our customers' needs. Analyse, diagnose and rectify issues on site material handling equipment. Responsibilities Answer customer calls for service requests. Maintain...

Roles & Responsibilities The incumbent will be the first contact with customer, receiving breakdown calls, coordinating service jobs as well as dispatching service Technicians and Engineers on time to attend to our customers’ needs. Analyse, diagnose and rectify issues on site material handling equipment. • Answer customer calls for service requests. •...

Roles & Responsibilities Location: Singapore/Malaysia Company: HEILS – Customized Manufacturing Process Automation Solutions Employment Type: Full-Time About HEILS HEILS specializes in tailored automation systems for industrial clients, with a strong emphasis on security, compliance, and operational flexibility. We serve OEM/ODM clients across Singapore...

We are looking for an enthusiastic and motivated After Sales Manager to join our team in Rotterdam. As an After Sales Ma nager your key responsibility will be to be first in line to address and manage after sales related matters brought to us either by one of our many clients worldwide or internal departments. This includes: Communication with our customers...

We are representing a leading Chinese automotive group that is expanding its presence in Singapore. As their recruitment partner, we are supporting them in hiring top talents across engineering, production, quality, and after-sales functions. This is an excellent opportunity to be part of a globally recognized automotive company at the forefront of...

Location: Singapore/Malaysia Company: HEILS – Customized Manufacturing Process Automation Solutions Employment Type: Full-Time About HEILS HEILS specializes in tailored automation systems for industrial clients, with a strong emphasis on security, compliance, and operational flexibility. We serve OEM/ODM clients across Singapore and Malaysia, delivering...

After-Sales Management: Oversee the overall after-sales process for mobile products, including customer complaints, repairs, returns, and warranty coordination.Customer Service: Handle customers' after-sales inquiries and feedback, provide professional and timely solutions, and ensure customer satisfaction.Repair Coordination: Communicate closely with...