Client Success Outreach Specialist

5 days ago

Central Region, Singapore PERSOL Full time $60,000 - $80,000 per year

Contract until Jun 2026

Key Responsibilities:

  • Operations: Collect data through phone and face-to-face interviews, ensuring a smooth and professional survey experience that fosters high response rates and customer satisfaction
  • Strategy Development: Design and implement strategies to encourage online participation, reducing reliance on face-to-face interviews and optimizing survey response rates
  • Questionnaire Design: Utilize modern techniques to design surveys that meet organizational needs while keeping pace with technological trends and improving operational efficiency
  • Sampling Methodology: Apply advanced sampling methods that minimize survey fatigue among the public while ensuring the accuracy and representativeness of collected data
  • Data Analytics: Leverage data analytics tools to validate and verify the quality of survey data. Explore alternative data sources and apply imputation methods to handle incomplete data
  • Data Analysis & Reporting: Analyze collected data and produce clear, actionable reports, using data visualization tools to present findings effectively to stakeholders
  • Dissemination Strategy: Develop and execute strategies to raise awareness of statistical products and ensure they meet the diverse needs of various societal segments

Programme Highlights:

  • Gain practical experience in survey operations and statistical processes
  • Rotate through different roles to understand various aspects of the department
  • Build your communication and interpersonal skills by engaging with a wide range of survey participants
  • Develop specialized expertise in areas that match your career aspirations

Job Requirements:

  • Tertiary qualifications
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • A keen learner and self-starter

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating  suitability for employment, conducting reference checks, administering employment related services, complying with Government's health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at   If you wish to withdraw your consent, please drop us an ) to let us know. Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• Reg No: R Teng Min Yee)

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