Retail Supervisor

2 weeks ago

East Region, Singapore NTUC Fairprice Co-operative Limited Full time $35,000 - $45,000 per year

You are responsible for ensuring online grocery orders are processed accurately and delivered on-time. The job tasks include inventory management, maintaining pick, pack and delivery standards. You need to attend to order-related enquiries by customers. You are also required to supervise and train a team of Grocery Shoppers and Replenishers in ensuring the smooth running of daily operations and manpower rostering.

  • Monitoring and ensuring Online grocery orders are processed accurately and delivered on time
  • Maintaining SOPs for picking, packing, dispatching and delivery
  • Attending to order-related enquiries by customers
  • Responsible to ensure proper receiving and issuance of goods
  • Perform record-keeping, stock movement control and assist in the return of damaged goods
  • Ensure cleanliness and perform housekeeping of the store area
  • Ensure safe practices and orderliness of the store area
  • Other ad-hoc duties if needed

Job Requirements:

  • Diploma/ GCE 'A' level/ Higher NITEC/ GCE 'O' level with minimum 2 years' of retail or inventory management experience
  • Candidates with no experience are welcome to apply
  • Basic written and verbal communication skills in English
  • Able to work independently in a fast-paced environment
  • Hands-on, service-oriented, and meticulous team player with good leadership skills
  • Proficient in Microsoft Office and familiar with smartphones
  • Able to carry loads up to 20kg

Other info:

  • Must be able to work 6-day work week, rotating shifts, weekends and public holidays

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