Operation Executive

2 days ago

Changi, Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time $3,000 - $3,800 per year
  • Customer Service/Operation Executive (Freight Forwarding)
  • Salary Range: $3000 to $3800
  • Working hours: 5 days, 9am – 5:30pm
  • Location: Changi Airfreight Centre, Singapore

Interested applicants can also send your resume to WA: *** (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

1. Freight Coordination & Execution

  • Coordinate inbound and outbound air/sea freight shipments from booking to final delivery.
  • Liaise with airlines, ground handlers, transporters, and customs brokers to ensure timely cargo movement.
  • Monitor flight schedules and resolve issues related to delays, offloads, or damages.

2. Documentation & Compliance

  • Prepare and verify shipping documentation such as air waybills (AWBs), invoices, packing lists, and permits.
  • Ensure compliance with Singapore Customs, CAAS (Civil Aviation Authority of Singapore), and other regulatory requirements.
  • Maintain accurate records for audits and reporting.

3. Customer Service & Stakeholder Engagement

  • Communicate with clients and agents to update shipment status, provide quotations, and resolve inquiries.
  • Coordinate with internal departments (Sales, Finance, Warehouse) to meet service standards and customer expectations.
  • Act as a point of contact for urgent or time-sensitive shipments, especially perishables or high-value cargo.

4. Operational Efficiency

  • Track and trace shipments using freight systems and portals (e.g., Cargowise).
  • Propose improvements to standard operating procedures to enhance speed, cost-effectiveness, and accuracy.
  • Conduct regular checks to ensure cargo safety, correct labelling, and compliance with Dangerous Goods regulations if applicable.

5. Problem Resolution

  • Investigate and handle exceptions such as cargo discrepancies, claims, or delays.
  • Provide post-shipment support, including claims processing and corrective action reporting.
  • Escalate complex issues to management with proposed solutions.

6. Team & Facility Coordination

  • Work closely with warehouse and handling agents at Changi Airfreight Centre to manage loading/unloading schedules.
  • Ensure cargo is stored and handled according to airline and regulatory guidelines.
  • Support shift coordination and occasional weekend/after-hours operations when required.

Requirements

  • Min Diploma or equivalent qualification in Logistics, Supply Chain, or related field.
  • At least 3 years of relevant experience in air/sea freight forwarding, preferably in an operations or customer service role.
  • Familiarity with the Singapore air cargo ecosystem, including procedures at Changi Airfreight Centre.
  • Proficiency in freight systems (e.g., Cargowise, e-Freight, Tradenet, CCN Hub).
  • Knowledge of IATA standards, Incoterms, and Dangerous Goods handling (DG certification is an advantage).
  • Ability to prepare and interpret documents such as HAWBs, MAWBs, invoices, and permits.

  • Operation Executive

    1 week ago

    Changi, Singapore AEDGE SERVICES PTE. LTD. Full time

    We are seeking an Operations Executive with excellent communication and coordination skills to join our team. Your role will involve overseeing and managing all aspects of our operations side, ensuring a seamless and positive experience for our clients. You’ll need to be organized, meticulous, self-motivated, and resourceful. **Responsibilities**: -...

  • #sgunitedjobs Operations Executive

    6 days ago

    Changi, Singapore PRIME SUPERMARKET LIMITED Full time

    2 years exp **Roles & Responsibilities** **JOB PURPOSE** The Operations Executive plays an important role to provide administrative and operational support for the Company. **JOB RESPONSIBILITIES** Responsibilities include, but are not limited to: - Work alongside with the Ops Hub Directors and Managers to improve the processes of the division and...

  • Operations Management Executive

    18 hours ago

    Changi, Singapore beBeeOperations Full time $4,000 - $6,000

    Job Title: Operations Management Executive">Job Description:The role of an Operations Management Executive involves assisting senior management and superintendents in various administrative tasks. These include managing facilities schedules, maintaining service contracts, submitting certification programs, and handling other claims.In addition to these...

  • Export Operations Executive

    1 day ago

    Changi, Singapore DEXTRANS WORLDWIDE PTE. LTD. Full time

    5 years exp **Roles & Responsibilities** **Requisites** We’re looking for an experienced and hands-on **Export Operations Executive** to ensure that all airfreight export activities are conducted within the given timeframe and according to customer expectations. - Monitor the status of freight and liaise with the respective parties to ensure that...

  • Operations Assistant/executive

    2 weeks ago

    Changi, Singapore Dimerco Express Singapore Pte Ltd Full time

    Job Descriptions - Utilize in-house system of AWB execution. - Preparation of all cargo and customs documentations. - Coordination of day-to-day operations and transaction with internal/external customers. - Follow operations SOP, including compliance of all custom and security regulations. - Track and monitor shipments status and inform customer...

  • Operations Assistant/executive

    2 weeks ago

    Changi, Singapore Dimerco Express Singapore Pte Ltd Full time

    Job Descriptions - Utilize in-house system of AWB execution. - Preparation of all cargo and customs documentations. - Coordination of day-to-day operations and transaction with internal/external customers. - Follow operations SOP, including compliance of all custom and security regulations. - Track and monitor shipments status and inform customer...

  • Senior Operations Executive

    1 day ago

    Changi, Singapore DSV Full time

    The Senior Operations Executive in general will in charge of the inbound and outbound team. He/ She will report to the Warehouse Manager. This role is responsible for end-to-end activities such as inbound receiving, returns, dispatch, labeling, picking, auditing and delivery processes that are required. - Day-to-day operations management and coordination...

  • Executive, Preset Operations

    2 weeks ago

    Changi, Singapore SATS Full time

    **About us** About SATS - Feed and Connect Communities** SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we...

  • Operations Executive #68683

    1 week ago

    Changi, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Freight Forwarding - Position Title**:Operations Executive/ Sales Support**: - Working Location: Changi - Working Hours: 5 days (Monday to Friday 9 AM - 6 PM) - Salary Package**:Basic Salary up to $3500 + $200 (Transport Allowance) + AWS + Performance Bonus**: - Duration: Permanent **Key Responsibilities** - Handle daily rate...

  • Operations Executive #68683

    1 week ago

    Changi, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Freight Forwarding - Position Title**:Operations Executive/ Sales Support**: - Working Location: Changi - Working Hours: 5 days (Monday to Friday 9 AM - 6 PM) - Salary Package**:Basic Salary up to $3500 + $200 (Transport Allowance) + AWS + Performance Bonus**: - Duration: Permanent **Key Responsibilities** - Handle daily rate...