Airport VIP Lounge Associate

1 week ago

Changi, Singapore MCI Career Services Pte Ltd Full time $42,000 - $66,000 per year

Job Highlights

  • Salary Up to $2,600
  • Joining Bonus $5,000, AWS, VB, and many allowance
  • Changi Airport
  • Rotating Shifts (including weekends and public holidays)
  • 6 days per week (duty roster)

Job Overview:

As a Lounge Service Associate and be part of a world-class hospitality experience at Changi Airport. You'll play a key role in delivering excellent service, showcasing local cuisine, and ensuring guests enjoy a comfortable, seamless lounge experience.

Key Responsibilities:

  • Familiarize yourself with lounge food and beverage offerings, especially the Singapore Hawker Fair menu
  • Advise guests on allergens and dietary information
  • Prepare, polish, and set glassware, crockery, and service stations
  • Set up dining tables and event carts as per standards
  • Greet, seat, and serve guests with professionalism
  • Take and serve orders, maintain service flow, and clear/reset tables
  • Assist in food running when required
  • Input orders accurately into the system
  • Support inventory checks, reporting, and shift handovers
  • Maintain hygiene, safety, and housekeeping standards
  • Handle special requests and provide service recovery when needed
  • Manage sensitive guest interactions with discretion
  • Adhere to PDPA and airport pass regulations

Requirements:

  • Minimum Local Diploma in relevant experience
  • 2 Years of customer service or F&B working experience
  • Able to commit to rotating shifts (including weekends/public holidays)
  • Neat, well-groomed, and professional appearance
  • Team player with a positive service attitude
  • Excellent communication and interpersonal skills

Why Join Us?

  • Be part of Singapore's premier airport hospitality team
  • Gain exposure to international service standards
  • Work in a dynamic, multicultural environment

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Kuan Mei Yang

Registration Number: R

EA License No: 06C2859 (MCI Career Services Pte Ltd)

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