Lounge Operations Lead: Guest Experience

**Airport Lounge Receptionist** - 6 days work week, rotating shift (morning, noon and night shift) - Changi Airport **Benefits**: - AWS and Performance Bonus (average 2-3 months) - Joining Bonus $5,000 **Responsibilities**: Play a key role in delivering an exceptional guest experience by providing high-quality food and beverage service in a refined lounge...

**Customer Service Agent (Changi Airport Lounge)** - 6 days work week, rotating shift (morning, noon and night shift) **Benefits**: - Eligible for AWS and Performance Bonus (average 2-3 months) - Joining Bonus of $5k! **Responsibilities**: Play a key role in delivering an exceptional guest experience by providing high-quality food and beverage service in...

**Key Tasks/Accountabilities**: - Providing superior customer service to lounge guests with extensive F&B knowledge and skills to ensure that all service standards are of the highest level - Support the training & development of staff to enhance performance - Maintain immaculate grooming standards of all staff - Understand and respond to customer’s needs...

Operation ManagementAssist the Lounge Manager to oversee and manage day-to-day lounge operations to deliver high level of service for guests consistently and ensure quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet company standardsSupport management in implementing new operational...

Job Responsibilities-Provide efficient, friendly and professional service to guest first impressions, ensuring welcome to the Lounge-Cleaning, keep cleanliness in high levels standard throughout dedicated areas, assist relevant operational duties-Show efficiency in constantly striving to provide total customer satisfaction-Work together with trust so that...

Job Responsibilities-Provide efficient, friendly and professional service to guest first impressions, ensuring welcome to the Lounge-Keep cleanliness in high levels standard throughout dedicated areas and assist in relevant operational duties-Show efficiency in constantly striving to provide total customer satisfaction-Work together with trust so that...

Dream of working at the world's best airport? Come join us at Changi as Guest Experience Ambassadors Location:Changi Jewel Work Schedule: 2 Days Work, 2 Days Off (Rotating Shifts, incl. Weekends & Public Holidays) Uniform & Training Provided Job Responsibilities:Attend to walk-in guests for ticketing, retail & lounge enquiriesPerform ticketing sales and...

Job HighlightsSalary Up to $2,600Joining Bonus $5,000, AWS, VB, and many allowanceChangi AirportRotating Shifts (including weekends and public holidays)6 days per week (duty roster)Job Overview:As a Lounge Service Associate and be part of a world-class hospitality experience at Changi Airport. You'll play a key role in delivering excellent service,...

Guest Experience Ambassadors (Aviation Industry) (Full-time | Changi Jewel)Dream of working at the world's best airport? Come join us at Changi as Guest Experience Ambassadors !Attend to walk-in guests for ticketing, retail & lounge enquiries Perform ticketing sales and cashiering duties Promote packages, promotions, and special offers Assist in gallery...

Description Guest Experience Ambassadors (Aviation Industry) (Full-time | Changi Jewel)Dream of working at the world’s best airport? Come join us at Changi as Guest Experience Ambassadors ! Attend to walk-in guests for ticketing, retail & lounge enquiries Perform ticketing sales and cashiering duties Promote packages, promotions, and special offers Assist...