Manager, Business Analytics

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This Business Analyst position focuses on leading digital transformation initiatives within the After Market Operations (AMO) of Pratt & Whitney APAC, specifically around connected equipment and Industry 4.0 technologies. It combines project management, technical leadership, and stakeholder engagement to ensure successful deployment of digital enhancements in shop operations.

• Work closely with After Market Operations (AMO) APAC Sites, Digital Technology and other support functions to support AMO's long term digital information growth plans.

• Serve as Product Owner for Operations Analytics & Central Information System (OACIS) implementation and expansion.

• Own and lead the deployment and migration of Realtime Location Tracking System (RTLS) and connected equipment.

• Lead digital enhancement initiatives that support operations performance & growth while maintaining due diligence and compliance.

• Ensure system integration and value realization of digital connectivity is considered in all technology projects.

• Serve as the primary point of contact for APAC leadership regarding shop machine and I4.0 (Industry 4.0) connectivity activities.

• Provide updates to leadership on key aspects of local AMO Digital Transformation initiatives.

• Partner with key business leaders to understand specific project requirements.

• Understand key application usage for the business and serve as liaison to subject matter experts.

• Collaborate with other P&W disciplines to ensure coordinated project delivery to meet business priorities.

• Develop and maintain standard work and documentation for local AMO DTX processes and procedures for deployment and utilization.

• Create and maintain system, configuration, user documentation to ensure knowledge transfer & communication.

• Bachelor's degree in Engineering, Business, Science, Technology or a related technical discipline.

• At least 8 years of relevant experience in Operations, Aftermarket, Aerospace or Commercial Aviation.

• Business Analyst certification or equivalent experience in manufacturing, maintenance, or repair industries.

• Proven experience in project management for digital, technical, and/or technology-focused initiatives. Ability to bridge the gap between digital technology and shop-floor operations.

• Excellent communication and presentation skills.

• Ability to drive high-level goals while executing detailed operational improvement.

• Self-starter with strong problem-solving skills and a demonstrated ability for creative and critical thinking.

• Proven ability to filter and distill relevant information from complex datasets.

• Ability to mediate discussions between stakeholders with varying priorities.

• Demonstrate strategic thinking, business judgment, innovation, and team building skills.

• Ability to speak comfortably about results to all levels of leadership.

• Industry 4.0, IOT and Machine connectivity experience.

• Experience in aviation or aerospace, specifically within MRO or aftermarket environments.

• Solid understanding of IT network routing, protocols and firewall concepts.

• Technical & Enterprise Tool Knowledge with one or more of the following:

• RTLS - Realtime Location Tracking System

• OACIS – operational analytics and insights

• Ignition – industrial automation and data integration

• Career and skills development opportunities.

• Employee scholarship program for further education.

• Comprehensive health, medical and dental benefits.

• On-the-job training and in-house/external certifications.

• Competitive renumeration package.

• Allowance and overtime benefits where appliable.

• Company transport provided.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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