Executive – Air Freight, Key Account

6 days ago

Changi, Singapore P CONNECT SERVICES PTE. LTD. Full time $3,000 - $38,000 per year

Our client, a logistics MNC, is seeking enthusiastic and customer-oriented individuals to join their air freight team.

Working Hours

5.25 days

Mon to Fri: 0830 – 1750

Alt Sat:

Job Description

  • Ensure Import / Export operations runs smoothly, and SOP compliant.

  • Manage and co-ordinate the entire shipment process for customers.

  • Implement and establish new processes for export / import operations.

  • Review export / import operational procedures for continuous improvement, to enhance efficiency.

  • Prepare KPI reports for customers & attend to Operation Review meetings when required.

  • Plan / schedule space for all origin stations.

  • To be proactive in preventing service failure

  • To be resourceful in managing recovery

  • To coordinate shipment closely with Customers and various department to ensure shipments are executed correctly

  • Monitor & ensure Customers make prompt payments

  • To rectify & resolve payment discrepancies

  • To develop good relationship with Customers

  • To observe & control daily operational issues in order to comply Customer's requirements

  • To co-ordinate Customer Service & Operational information and expedite for replies

  • To analysis and recommend corrective actions

  • To handle customers complaints

  • To be the main contact for Customers & our company internally.

Requirements

  • Tertiary qualification

  • Familiar with air freight operations, open to consider fresh diploma holders

  • Positive mindset, team player and high desire for learning.

  • Detail-oriented, analytical, and proactive in identifying and addressing operational challenges.

  • A self-starter who is resourceful and innovative in driving continuous improvement.

  • Adaptable to fast-paced, high-volume warehouse setting with a commitment to maintaining safety, quality, and efficiency.

  • Willingness to address operational issues outside of office hours as needed.

If you are interested in applying, kindly submit your updated resume in DOC/PDF file and allow our Consultant to match you with our Clients.

Appreciate it if you could include the details below in the resume:

  • Current Address / Location:
  • Current salary:
  • Reason for leaving:
  • Expected salary:
  • Notice period:

We regret to inform you that only shortlisted candidates will be notified.

HOR CHONG HANN Reg No: R1106347

P CONNECT SERVICES PTE. LTD. EA Number: 22C0927

Job Type: Full-time

Pay: $3, $3,800.00 per month

Work Location: In person

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