Current jobs related to IT Service Desk - Central Region - QUESS SINGAPORE
-
Service Desk Specialist
2 weeks ago
Central Singapore PERSOLKELLY Full timeThe Service Desk Specialist **Responsibilities**: - Responsible for Service Desk Voice, Service Request Management, Remote Desktop Support and E-Mail Support. - Oversees the investigation, troubleshooting, resolution, and appropriate escalation of a range of technology-related incidents by ensuring that all incidents and requests are tracked in ITSM Tool....
-
Service Desk Agent
2 weeks ago
Central Singapore PERSOLKELLY Full timeSalary: SGD 3,000 + 1 Month Bonus Duration: 1 Year Contract (Renewable & Convertible) Working Hours: Weekdays, Office Hours **Service Desk Agent** **Salary: SGD 3,000 + 1 Month Bonus** **Duration: 1 Year Contract (Renewable & Convertible)** **Working Hours: Weekdays, Office Hours** **Working Location: Central - Trouble-shooting and problem resolution; -...
-
IT Service Desk Agent
2 weeks ago
Central Singapore PERSOLKELLY Full time**Responsibilities**: - First point of contact for clients seeking technical assistance and/or support for any IT related issues - Being present and available to clients requiring any IT related technical assistance - Learn fundamental operations of commonly used software, hardware, and other equipment - Follow standard Service Desk operating procedures;...
-
Front Desk Executive
6 days ago
Central Region, Singapore STAFFKING PTE LTD Full timeLocation: East / West (Alexandre / Bukit Batok)Industry: Automotive / Service LineBenefitsCompetitive salary up to $3,000. + Bonus + IncentivesTraining and career development opportunities.Supportive work environment.Friendly and dynamic team.Key ResponsibilitiesGreet and assist visitors, clients, and staff in a professional manner.Handle incoming calls,...
-
Hotel Front Desk
1 week ago
Central Singapore One Vogue Pte Ltd Full timeJob Responsibilities: - Ensuring the hotel various working procedures - Handling guests enquiries and complaints - Performing check-ins and check-outs - Ensuring all details of guests' information, reservation amendment and guests' request are entered into Front Desk System accurately Job Requirements: - With relevant working experience as a customer...
-
Patient Service Associate
10 hours ago
Central Region, Singapore MCI Career Services Pte Ltd Full timeWe are seeking a dedicated and compassionate Patient Service Associate to support our fast-paced Emergency Department. This role is perfect for individuals who thrive in dynamic environments and take pride in providing excellent patient care and administrative support at the frontline of healthcare.Summary:Location: Kent Ridge/Novena (Healthcare...
-
Customer service assistant
6 days ago
Central Region, Singapore AMBER BEILA BEAUTY PTE. LTD. Full timeJoin the passionate team at Amber Beila Beauty as a full-time Branch Manager / Beauty Sales Manager. In this dynamic role, you will be responsible for providing exceptional customer service and expert skincare advice to our clients. Working in our centrally located salon, you will play a key part in our mission to help our customers feel confident and...
-
IT Service Desk Engineer
6 days ago
East Region, Singapore Alphaeus Pte Ltd Full timeResponsibilities:To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.Be available to take calls.Prompt response to queries via voicemail / email / fax.Accurate assessment/ resolution of problems.Provide first level support to troubleshoot and solve technical problems.Incident tracking and...
-
IT Service Desk Engineer
6 days ago
East Region, Singapore Alphaeus Pte Ltd Full timeResponsibilities:To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.Be available to take calls.Prompt response to queries via voicemail / email / fax.Accurate assessment/ resolution of problems.Provide first level support to troubleshoot and solve technical problems.Incident tracking and...
-
Customer Service Officer
2 weeks ago
Central Singapore PERSOLKELLY Full timeLocation: Suntec Tower 2 Rotating shift **Job Scope**: - Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns - Guide callers in navigating the client website and using the available services - Gather customer feedback and sentiments and escalate to the relevant parties for further actions - Ensure...
IT Service Desk
2 weeks ago
IT Service Desk / M365 Support Engineer
Salary: Up to SGD 3, month bonus
Security Clearance: Cat 2A (must be eligible to obtain)
Location: To be determined upon completion of security clearance
- Monday to Friday (7:30am – 6:30pm), staggered working hours
OR - Monday to Friday (8:00am – 6:00pm)
Working hours will be assigned by the project team
Estimated 9 working hours per day
Responsibilities
- Provide first-level support, troubleshooting, and administration for Microsoft 365 ecosystem, including:
Office, Outlook, Teams, OneDrive, SharePoint, Copilot, Intune, etc. - Deliver First Call Resolution (FCR) technical support via phone and email
- Perform initial troubleshooting and escalate issues to resolver groups when required
- Maintain ownership of cases until closure with accurate documentation
- Provide timely updates to users on issue status and resolution progress
- Classify, prioritize, and track incidents and service requests
- Manage customer expectations and escalate unusual surge issues to Team Lead
- Liaise with second-level support on product enhancements
- Update shared knowledge repositories with changes and solutions
- Support M365-related incident management during transition or migration projects
Essential Qualifications
- Diploma with minimum 1 year of end-user support or service desk experience
- Strong technical skills supporting desktops, notebooks, tablets, and smartphones
Hands-on experience with:
Windows OS
- Active Directory
- Microsoft 365 applications and services
- Good understanding of IT hardware and peripherals
- Experience supporting WiFi and LAN connectivity
- Ability to work in an environment requiring security clearance (Cat 2A eligibility)
Preferred Skills & Knowledge
- VPN and macOS support experience
Familiarity with:
Microsoft 365 Admin Center (Users, Licenses, Service Health)
- Teams, SharePoint, and Exchange Admin Centers
- Entra ID (Azure AD): user management, sign-in logs (read), MFA settings
- Intune portal: basic device and application management
Certifications (Preferred)
- Microsoft 365 Certified: Fundamentals (MS-900) – strongly preferred
- CompTIA A+ – preferred
Other Information
- Mandatory technical skillset: Microsoft Windows support
- Candidates must be legally eligible to work in Singapore and able to obtain the required security clearance
