Policy Servicing Executive

1 week ago


Singapore IT Consultancy & Services Pte Ltd Full time $60,000 - $120,000 per year

Requirement

  • Diploma/Degree in Business, Management, Computer Science, or related field
  • At least 3 years of relevant working experience, in Policy Servicing preferably in Insurance Industry.
  • Leadership and people management skills with a track record of building and leading performing teams.

Responsibilities

  • Collaborative Team Operations, Support in the day to day operations which includes supervising and monitoring the teams' performance.
  • Customer satisfaction and retention, handle escalated customer inquiries and complaints, addressing their concerns promptly and professionally.
  • Process Improvement and Optimization, Collaborate and liaise with department stakeholders in implementing process to improve operational or streamline processes and resolve policy related issues.
  • Conduct regular audits to ensure adherence to establish policies, procedures, standards.
  • Project participation, system enhancement and user testing, providing feedback on system adequacies.

Interested applicants, please send your updated resume MS Word to

Please Indicate Job Code 109 "Policy Service Executive" on the email subject

We regret that only shortlisted candidates will be notified.

Garcia Diana Rosario (Reg. No. R

IT Consultancy & Services Pte Ltd

EA No: 92C5311

Please visit to learn more information about ITC



  • Singapore Page Executive Full time

    Engage in meaningful and high-impact projects in SEA - Work directly with various businesses within the portfolio **About Our Client**: Our client is a giant investment firm based in Southeast Asia committed to driving sustainable development through infrastructure investments in emerging markets with a strong track record of successful projects. They...


  • Singapore INNOVATIVE CONSULTING PTE. LTD. Full time $60,000 - $120,000 per year

    Responsibilities:Collaborative Team Operations:Support in the day-to-day operation which includes supervising and monitoring the team's performance.Work with the team to ensure that the team's KPIs and individual productivity are met.Customer Satisfaction and Retention:Handle escalated customer inquiries and complaints, addressing their concerns promptly and...


  • Singapore IT CONSULTANCY & SERVICES PTE LTD Remote Work Freelance Full time

    Requirement Diploma/Degree in Business, Management, Computer Science, or related field At least 3 years of relevant working experience, in Policy Servicing preferably in Insurance Industry. Leadership and people management skills with a track record of building and leading performing teams. Responsibilities Collaborative Team Operations, Support in the day...


  • Singapore Prudential plc Full time

    Policy Services Officer Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the...


  • Singapore Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...


  • Singapore Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...


  • Singapore PERCEPT SOLUTIONS PTE. LTD. Full time

    Responsibilities Support Day-to-day operations which include supervising and monitoring the team’s performance. Handle escalated customers inquiries and complaints. Collaborate and Liaise with Department stakeholders in implementing processes to improve operational efficiency or streamline processes and resolve policy related issues Participate in...


  • Singapore DAIKIN ASIA SERVICING PTE LTD Full time

    Responsibilities Perform sales order management for customers. Perform allocation of stocks and arrange delivery for customers’ orders. Provide quality customer service support to customers over e-mail and phone. Handle customer enquiries efficiently and escalate issues promptly when required. Conduct regular meetings with customers for close...


  • Singapore DAIKIN ASIA SERVICING PTE LTD Full time

    RESPONSIBILITIES Perform sales order management for customers. Perform allocation of stocks and arrange delivery for customers' orders. Provide quality customer service support to customers over e-mail and phone. Handle customer enquiries efficiently and escalate issues promptly when required. Conduct regular meetings with customers for close...


  • Singapore Manulife Full time $90,000 - $120,000 per year

    We are looking for experienced Policy Services professionals from within the Insurance industry who are committed to delivering timely and accurate work, including addressing queries from concierge, internal stakeholders and external parties. This role reports directly to the Team Lead of High Net Worth Policy Services.Position Responsibilities: Ensure all...