Enablement Operation Manager Graduate

Global Operations

Enablement Operation Manager Graduate (TikTok LIVE-Platform Trust and Experience Start (BS/MS)

Location

:

Singapore

Employment Type

:

Regular

Job Code

:

A41351B

Responsibilities

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

Team Introduction:

TikTok LIVE is a fast-growing platform that enables real-time interactive content experiences, connecting creators and audiences worldwide. Our mission is to create a safe, engaging, and high-quality livestreaming ecosystem that fosters creativity and community building.

We are looking for talented individuals to join our team in 2026. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Launch your career where inspiration is infinite at TikTok.

Successful candidates must be able to commit to an onboarding date by end of year 2026. Please state your availability and graduation date clearly in your resume.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities:

• Provide business insights through a combination of analytics and assessments, issue research, relevant experience, and other innovative methods, to make clear and actionable recommendations for business decisions.
• Conduct issue and creator behavior research to understand policy's impacts on TikTok users and LIVE ecosystem.
• Identify optimization areas in existing policies, products, or processes with a deep understanding of TikTok LIVE content and monetization business.
• Collaborate with cross-functional stakeholders at a global level (Product, Engineers, Ops, DS, Legal, GR/PR etc.) to develop scalable solutions and long-term strategies, as well as work towards consensus across the organization.
• Monitor and identify risks by continuously monitoring the platform for potential risks and harmful content by issue and market.
• Perform in-depth investigations into controversial content and creator behaviors to assess risk levels.
• Apply both quantitative tools and qualitative methods to detect patterns and predict potential risks.
• Analyze identified risks and develop effective solutions to mitigate them.
• Work closely with content moderation, policy development, and product teams to implement risk mitigation strategies.
• Continuously evaluate the effectiveness of implemented solutions and make necessary adjustments.
• Assist in the development and refinement of content governance policies.
• Ensure all policies meet regulatory requirements and industry standards.
• Collect and integrate feedback from users and stakeholders to improve policies.

Qualifications

Minimum Qualification(s)

• Final year or recent graduate with a background in Business, Data Science, Computer Science, or related fields.
• Strong analytical thinking and problem-solving skills; ability to interpret data and drive actionable insights.
• Excellent communication and teamwork skills; ability to collaborate across teams and manage diverse stakeholder needs.
• Passion for livestreaming, content/community governance, and trust & safety in digital platforms.
• A self-motivated and detail-oriented approach, with a strong sense of ownership in driving projects forward.

Preferred Qualification(s)

• Internship or project experience in product management, content governance, or trust & safety field.
• Familiarity with livestreaming platforms (or content platform) and TikTok LIVE's creator community.
• Basic data analysis skills (SQL) to support decision-making.
• Ability to adapt quickly in a fast-paced, dynamic environment and tackle real-time governance challenges.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here:

If you have any questions, please reach out to us at apac-

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

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Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

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We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

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Diversity & Inclusion

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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.