Manager, Incentives Management Team 1

SkillsFuture Singapore

Fixed Terms

Closing on 29 Sep 2025

What the role is

Levy and Incentives Management Division (LIMD) is part of SSG's Incentives Management and Enforcement Group (IMEG) which contributes to pan-organisational efforts of building an effective, responsive and inclusive CET eco-system through effective grant management, Skills Development Levy (SDL) collection, and enforcement against fraud and abuse. LIMD drives effective SDL collection and grant management to contribute towards the development of a responsive and high-quality CET ecosystem.

What you will be working on

Reporting to the Team Leader, the successful candidate will be part of a team which manages and administers grants and be responsible for reviewing and developing business processes to support various incentives programmes, augment operational efficiency and improve service delivery in grants administration.

Responsibilities and Competencies:

• Process Design and Implementation

• Design, develop and implement effective operational processes for grant administration.

• Implement business process re-engineering and digitisation initiatives
• Coordinate with business technology to implement system enhancements and support system development projects
• Review workflows, develop SOPs and guidelines in alignment with funding policy implementation plans

• Build and continuously strengthen processes and operational policies to achieve high service standards

• Stakeholder Engagement and Management

• Engage with training providers and other stakeholders to support and address queries on verification of grants to ensure smooth operation in grant administration, while ensuring compliance to grant governance framework

• Assist in the management of the outsourced service partner

• Support periodic audits by internal and external auditors

• Data Management and Analysis

• Work on large datasets to perform data extraction, collation, tracking and analyses

• Draw insights from data analyses to facilitate funding administration, risk management and process re-design
• Collate data and statistics and prepare information for reporting

What we are looking for

• Possess the required competencies to execute the job duties proficiently
• Up to 5 years of relevant work experience in grants, operations or project management
• Good analytical and problem-solving skills
• Self-starter who works well independently within team and across teams
• Detailed focused with strategic thinking capabilities
• Good interpersonal relationship skills and adaptability to a fast-paced work environment.
• Good verbal and written communication skills, including stakeholder management and presentation skills.
• Proficient in word processing, spreadsheet (Excel), and presentation applications.
• Knowledge of grant administration and knowledge of SkillsFuture Grants and Continuous Education Training (CET) and industry experience are advantageous

Note: This is an individual contributor role.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out for details on the CSP.

About SkillsFuture Singapore

SkillsFuture Singapore (SSG) is a statutory board under the Ministry of Education (MOE). It will drive and coordinate the implementation of the national SkillsFuture movement, promote a culture and holistic system of lifelong learning through the pursuit of skills mastery, and strengthen the ecosystem of quality education and training in Singapore.
SSG will strengthen the adult training infrastructure by taking on all existing functions of the Committee for Private Education (CPE) and guide the Institute for Adult Learning (IAL) to enhance the capabilities and professionalism of adult educators. SSG will play a key role in the quality assurance for private education institutions and adult training centres. Together with educational institutions and training partners, SSG will ensure that students and working adults have access to high quality, industry-relevant training throughout life. SSG will also bring together synergies in continuing education and training (CET) and pre-employment training (PET), so skills requirements will continue to meet the demands of different sectors of the economy.

About your application process

This job is closing on 29 Sep 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within SkillsFuture Singapore or the wider Public Service.