Customer Service Assistant

2 weeks ago


Queenstown, Singapore Opulence Consulting Full time $36,000 - $42,000 per year

At Forward Minder Organisation, we're looking for a proactive and organised individual to join us as a Customer Service Assistant. If you enjoy helping others, keeping things in order, and want to grow in a supportive environment — this role is for you

Key Responsibilities include:

Client Communication Support

Respond to basic client queries via email, phone, or WhatsApp and direct complex inquiries to the appropriate consultant.

After-Service Client Support

Assist with post-appointment follow-ups, scheduling, and helping clients with forms or general information.

Administrative Tasks

Perform data entry, update client records, prepare simple reports or documents, and support day-to-day office operations.

General Consultant Support

Assist with ad hoc duties such as organizing digital files, preparing materials for meetings, or sending reminders — all to help consultants stay organized and focused on client needs.

Requirements

  • Diploma, Bachelor's degree, or related field preferred
  • Previous admin or assistant experience a plus, but open to fresh candidates
  • Strong organizational skills and attention to detail
  • Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
  • Ability to work independently and maintain confidentiality

Working Hours (9am to 5.30pm, Mon -Fri)

Hybrid Arrangement, Part time positions open

Job Type: Full-time

Pay: $2, $3,500.00 per month

Benefits:

  • Flexible schedule
  • Work from home

Education:

  • GCE 'A' Level or equivalent (Required)

Work Location: Hybrid remote in Singapore 119960



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