F&B Service Audit Executive

2 weeks ago

NorthEast Region, Singapore Din Tai Fung Full time $40,000 - $80,000 per year

Job Responsibilities:

  • Plan, schedule and conduct inspection for Operations team at various outlets to assess compliance with applicable guidelines and SOPs.
  • Prepare inspection report and ensure follow up actions taken by outlet within set timeline.
  • Identify gaps or improvements to the processes and communicate to relevant personnel/department.
  • Evaluate audit findings, prepare and distribute reports to Operation team and management.
  • Conduct audit follow-up on a periodic basis
  • Assist and conduct audit-related training courses
  • Involve in process improvement, system enhancement of new system development
  • Handling Ad-hoc project if needed

Requirements:

  • At least 2 years of F&B experience (possess Food Hygiene Officer Certificate will be added advantage)
  • Positive mindset
  • Proficiency in the use of computer
  • Able to speak and write in both English and Chinese language
  • A good understanding of quality assurance, procedures and protocols

Personal Characteristics

The incumbent should demonstrate competence in some or all the following:

  • Meticulous and has an eye for details
  • Able to work independently and as part of a team
  • Positive working attitude with good adaptability
  • Good communication skills required as need to engage with outlet managers
  • A hands-on person that is proactive, driven and resourceful.

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