Analyst, Assistant Relationship Manager

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

MUFG Bank in Singapore is seeking an Analyst, Assistant Relationship Manager to join their dedicated team, supporting relationship managers and enhancing customer experiences across a diverse portfolio. This role offers you the opportunity to work closely with key stakeholders throughout APAC, developing your expertise in agent transactions and credit management while contributing to business growth and operational excellence. You will be part of a supportive environment that values teamwork, knowledge sharing, and professional development, ensuring you have the resources and encouragement needed to thrive. With a focus on maintaining high standards of compliance and efficiency, this position provides exposure to complex financial products and regulatory frameworks, making it an ideal step for those looking to advance their career in banking.

• Work alongside experienced relationship managers and stakeholders across APAC, gaining valuable insights into international banking operations and expanding your professional network.

• Benefit from a collaborative team culture that prioritises knowledge sharing, ongoing training opportunities.

• Engage directly with customers and financial institutions, handling day-to-day transactions, onboarding processes, and compliance reviews in a dynamic yet supportive setting.

What you'll do:

As an Analyst, Assistant Relationship Manager, you will play a pivotal role in supporting relationship managers by facilitating agent transactions and managing credit control processes. Your daily responsibilities will include executing credit instructions from the Agent Office, overseeing transactional activities booked in Singapore, and ensuring all administrative tasks are completed efficiently. You will assist relationship managers closely with customers for onboarding procedures, update credit documentation on a timely manner, and process daily transactions with precision. Building strong stakeholder relationships is essential; you will collaborate extensively both within the organisation and externally to ensure customer needs are met. By partnering with Operations teams, you will help maintain workflow efficiency while upholding compliance standards. Your involvement in departmental initiatives will contribute to increased revenue opportunities and enhanced service delivery.

• Support relationship managers in delivering a comprehensive range of banking services to customers within your coverage area, helping achieve business unit revenue targets through attentive service.

• Execute credit transactions as instructed by the Agent Office, overseeing extensions of credit booked in Singapore and ensuring all activities are conducted accurately and efficiently.

• Manage administrative aspects of booking credits, including funding, extension or collection processes, and promptly reporting any issues such as repayment delays to the Agent Office.

• Develop and maintain strong stakeholder relationships both internally within the organisation and externally with clients, fostering effective communication and collaboration.

• Handle day-to-day business transactions with assigned customers, ensuring smooth processing and resolution of enquiries while maintaining high levels of accuracy.

• Facilitate customer onboarding services by updating required documentation and ensuring compliance with internal guidelines as well as external regulations.

• Partner with Operations teams to guarantee seamless transaction processing, proactively addressing any challenges that may arise during execution.

• Support team members promptly by collaborating closely with relationship managers and stakeholders throughout APAC to drive business development initiatives.

• Contribute to departmental projects aimed at increasing revenue opportunities while consistently delivering exceptional service quality to customers.

What you bring:

To excel as an Analyst, Assistant Relationship Manager in this esteemed institution, your proven experience should reflect a solid academic background complemented by hands-on exposure within banking or financial services. Your interpersonal strengths will be vital for building rapport with key stakeholders alike while navigating complex transactional requirements. Demonstrating adaptability is crucial as you respond sensitively to shifting priorities within the team or broader organisation. Your familiarity with industry products enables you to address client queries confidently while maintaining strict adherence to regulatory guidelines. Organisational prowess allows you to manage competing deadlines effectively; meanwhile, technical proficiency ensures seamless execution of reporting duties. The ideal candidate brings not only technical know-how but also a collaborative spirit—ready to share insights generously within the team network.

• Degree qualification is required.

• Minium 1 - 3 years of relevant experience within banking or financial services environments. Fresh graduated is also welcome.

• Proven ability to coordinate cross-functional projects, communicate requirements clearly with stakeholders.

• Demonstrated ability to adapt quickly to organisational change as well as respond sensitively to demands from different stakeholders is crucial.

• Demonstrated organised approach combined with meticulous focus in completing the work process accuracy, smooth and speedily.

• A detailed understanding of the organisation's products and services equips you to provide accurate information and guidance to customers.

• Familiarity with local laws and regulations ensures your work remains compliant with industry standards at all times.

• Exceptional organisational skills combined with efficient time management help you handle multiple priorities without compromising quality.

• Proficiency in Microsoft Office applications supports your ability to manage documentation, reporting tasks, and communication efficiently.

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.