Sales and Order Fulfilment Assistant

2 weeks ago

Sembawang, Singapore Swee Heng Bakery Pte Ltd Full time

Job Description:

  • Retrieve outlets orders
  • Convert outlets orders to production orders.
  • Attend to outlets and customers enquiry and feedback.
  • Answer Retail Outlet's enquiries on orders and products timely.
  • Business Central – input inventory stock.
  • Adjust stock for each individual outlet and to recall their customized sales order.
  • Manages sales email account to ensure that customers' enquiries are attended to in a timely manner.
  • Manages the sales phone to ensure that customers' enquiries are responded in a timely manner.
  • Ensure proper handling requirement for all the process orders from customers.
  • Also, to ensure all administrative processes are handled according to the stipulated requirement.
  • Record and to keep track on customers' feedback.
  • Any other ad-hoc duties assigned by the Management.

Job Requirement:

  • Candidate must possess at least Nitec / Diploma in Business Studies/Administration/Management or equivalent.
  • At least 1 to 2 years of experience in order fulfillment and sales coordinator role.
  • Familiar with Business Central system will be an added advantage.
  • Excellent knowledge of Microsoft office (Excel, Words, PowerPoint)
  • Good communication and negotiation skills.
  • Able to work independently with minimum supervision, and yet be a team player
  • Able to work under pressure in a fast-paced environment.
  • Work as a team and a strong team player.
  • Able to start work with the short notice period.

Benefit:

  • 5 days per week.
  • Working hour: 6.30am to 4.00pm.
  • Rest day: 2 days as per schedule (including 1 weekend off day) by Dept Manager. PH: on rotation.
  • Meal Break: 1 hour
  • Annual Leave: 10 days. 1 additional day with continuous 12months in service. Up to 14days.
  • Annual Incentive Bonus: 0.5 month basic salary / pay out twice a year.
  • Variable Bonus
  • Annual Wage Increment
  • Work attire: Casual
  • Medical Benefit
  • Employee discount
  • Birthday incentive
  • Work location: 16 Senoko Avenue. Singapore 758306

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