Front Desk Receptionist/ Clinical Assistant 前台招待员

5 days ago

North Region, Singapore Refresh Group Pte Ltd Full time $30,000 - $60,000 per year

Job Benefits and Highlight:

- Friendly and comfortable working environment

- Attractive salary and commission package

- Career advancement opportunities

- Staff discount

- Sales incentive

Job Description:

- Managing incoming calls courteously and assist in appointment scheduling.

- Provide exceptional customer service by addressing patients' inquiries, concerns and requests promptly and professionally.

- Assist TCM physicians in treatment handling and herbs dispensing

- Assist with various administrative tasks such as system key in, filing and record maintaining.

- Keep the reception area, lobby and treatment rooms tidy and presentable.

- Stock taking and ordering to maintain optimal stock level

- Offer suitable treatment package recommendation to patients

Job requirements:

- O Level or equivalent education background

- Polite and friendly

- Proficient in using computer

- Good communication and interpersonal skills

- Strong attention to detail and accuracy

- Positive attitude and willingness to assist others.

- Must proficiency in reading and writing in English and Mandarin (We are seeking Mandarin-speaking candidates to assist Mandarin-speaking clients and manage Mandarin-language documents)

- Willing to work on weekend or public holiday

职位福利和亮点:

- 友好舒适的工作环境

- 优厚薪资和佣金计划

- 良好职业晋升机会

- 员工折扣

- 销售激励

职位描述:

- 礼貌地接听电话,并协助预约安排。

- 提供卓越的客户服务,迅速和专业地解答患者的疑问、关切和请求

- 协助中医师处理治疗和配药。

- 协助进行各种行政工作,如系统输入、文件归档和记录维护。

- 保持前台区域、大厅和治疗室的整洁和体面。

- 进行库存盘点和订单,以保持最佳库存水平。

- 向患者推荐适合的治疗方案。

职位要求:

- O level 或同等教育背景

- 礼貌友好

- 熟练使用电脑操作

- 良好的沟通和人际交往能力

- 注意细节和准确性

- 积极乐观,愿意帮助他人

- 必须精通英语和华语(我们招聘会华语的求职者,以协助讲华语的顾客并处理华文文件。)

- 愿意在周末或公共假日工作

Refresh Group 已成为新加坡领先的医疗保健提供商。 该集团的成立源于坚定不移的使命,为保提供卓越和专业的护理。 多年来,Refresh Group 已将其服务范围扩展到其旗舰店 Refresh Bodyworks 之外,后者于 2005 年推出,由最初专注于足部反射疗法和身体按摩,到如今,该集团已将其产品多样化,涵盖范围广泛的健康和保健治疗,以满足其客户的独特需求。

该团队由 200 名经验丰富的专业人士组成,结合他们的专业知识和热情,为每个寻求美容和健康的人解决方案并创造无与伦比的体验。

"This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i").

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to Refresh Group's PDPA and e2i's PDPA.

To receive career assistance from e2i, please visit e2i )"

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