Front Desk Executive

2 days ago

West Region, Singapore PERSOL Full time $40,000 - $80,000 per year

Responsibilities:

  • Oversee all operational aspects related to administration, finance, guest services, housekeeping, front office, and reservations.
  • Ensure adherence to established reception policies and procedures to maintain high service standards.
  • Manage accounts payable and receivable, including executing financial transactions such as bill payments, invoicing, and processing refunds.
  • Provide exceptional customer service to internal and external guests by effectively handling reservations and ensuring cleanliness standards are met across all areas, including guest rooms and common spaces.
  • Process reservation requests from multiple channels, including email, online bookings, and service transfer requests.

Requirements:

  • Diploma or NITEC in hospitality or tourism is required.
  • A minimum of 3 to 5 years of experience in the hospitality or customer service sector is preferred.
  • A strong passion for helping others and a commitment to providing outstanding service.
  • Ability to collaborate effectively in a team-oriented environment and consistently deliver high-quality work.
  • Willingness to work shifts, including weekends and public holidays.

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOL Singapore Pte Ltd)

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