Senior Manager, PW Mark Administration Office

7 days ago


Downtown Core, Singapore Singapore Business Federation Full time $120,000 - $180,000 per year

The Progressive Wage Mark (PW Mark) is an accreditation scheme under the Ministry of Manpower (MOM) that recognises eligible firms that pay progressive wages to lower-wage workers, The PW Mark Office, housed within SBF, serves as the public-facing body for PW Mark administration, certification, renewal and outreach to businesses.

This role leads the strategic development and review of policies impacting PW Mark (such as the PW Model), oversees programme planning and evaluation, and drives data-informed decision-making to enhance impact and operational effectiveness. The incumbent will also spearhead stakeholder engagement and cross-functional initiatives to strengthen SBF's role in the PW Mark and the larger Human Capital ecosystem.

Job Responsibilities

  1. Policy Development & Strategic Planning

  2. Lead the review of and sense-make policies in the ecosystem impacting PW Mark, translating policy intent into implementable programme structures and processes.

  3. Programme Design, Planning & Review

  4. Design and oversee programme roadmaps, including outreach, certification, and renewal strategies.

  5. Conduct periodic reviews to assess programme effectiveness and recommend enhancements
  6. Support the Director in resource management and conducting regular governance and compliance reviews in alignment to MOM's requirements

  7. Data Analytics & Impact Evaluation

  8. Develop and implement data collation and analytics frameworks to monitor programme performance and outcomes

  9. Use data insights to inform policy shifts and operational improvements

  10. Systems Oversight & Digital Enablement

  11. Oversee the functionality and optimisation of digital systems (CRM, Event Management, Finance)

  12. Collaborate with IT and vendors to ensure systems support strategic and operational needs.
  13. Drive operational technology improvements and business process reengineering to reduce administrative work and streamline processes.

  14. Stakeholder Engagement & Communications

  15. Represent the Office in building and maintaining strategic relationships with MOM, other government agencies, industry partners, and certified firms.

  16. Mentorship & Capability Building

  17. Mentor junior officers and foster a high-performance culture.

  18. Drive cross-functional and cross-divisional projects and initiatives that benefit holistic business solutioning which includes adoption of PW Mark as one of the key initiatives.

Job Requirements

  1. Functional Expertise

  2. Experience in policy development, programme management, public sector strategy and/or strategic planning will be an advantage

  3. Excellent analytical and conceptual thinking skills, able to structure analysis for complex issues, using qualitative and quantitative data to distill insights and propose direction and actionable solutions.
  4. Strong command of data analytics tools and methodologies (e.g. Power BI, Python, Excel)
  5. Familiarity with CRM and digital platforms for programme administration

  6. Leadership & Strategic Thinking

  7. Demonstrated ability to lead teams and drive strategic initiatives

  8. Strong analytical and problem-solving skills with a systems-thinking mindset

  9. Communication & Influence

  10. Excellent written and verbal communication skills

  11. Skilled in stakeholder engagement, negotiation, and public presentation

  12. Project & Change Management

  13. Experience in managing complex projects and change initiatives

  14. Certifications such as PMP, Agile, or Lean Six Sigma are advantageous


  • Downtown Core, Singapore ThinkersBox Development Full time

    To assist in an educational centre with admin and marking assistance. **Responsibilities**: - Provide administrative support to an educational enrichment centre - Support in day-to-day upkeeping of classroom and students materials **Requirements**: - Working experience in office administrative - Teamwork and communication skills - Meticulous, proactive,...


  • Downtown Core, Singapore Control Risks Full time

    **Job **Purpose**: The primary responsibility is to provide exceptional customer service, front desk coverage, and administrative support to the office. This role will also perform a wide range of administrative and general office duties and assist in special projects. **Tasks & Responsibilities**: **Manage Reception**: - Direct incoming calls and...


  • Downtown Core, Singapore In.Corp Global Pte Ltd Full time

    **Job purpose** A successful Administrative Support Officer, you will act as the point of contact for all employees, providing administrative support and managing their queries. Your responsibilities will not be limited to welcoming visitors and clients, overseeing office cleaning staff, arranging business travel, managing the vendors, office supplies and...


  • Downtown Core, Singapore Jenga Corp Pte Ltd Full time

    **About the role**: - Provide general administrative support; - Front desk administration duties including greeting and welcoming guests; - Manage client files and update information daily in accordance to the Company’s policies and procedures; - Manage inbound and outbound mails and couriers; - Go through clients' physical mails received daily and...


  • Downtown Core, Singapore Summit Planners Invictus Full time

    **Admin Officer** **Roles & Responsibilities** **Requirement** - Minimum 1 year of working experience - Proficient in MS Office Suite (MS Word, Excel, PowerPoint). - Proficient in English and Mandarin. - Customer-oriented with good communication skills. - Meticulous, neat, and detail-oriented. - On-the-job training will be provided. - Quick learner with a...


  • Downtown Core, Singapore Cellebrite Full time

    **Position - Administration Manger APAC** Cellebrite is seeking an experienced Inside Sales Team Leader to lead an Inside Sales team selling Digital Intelligence products and solutions to Law Enforcement and Public Sector customers in EMEA. **Location - Singapore** **Our mission**: Cellebrite’s (Nasdaq: CLBT) mission is to enable its customers to...


  • Downtown Core, Singapore Agency for Integrated Care Pte Ltd Full time

    The Senior / Manager for the Workplace Experience team is responsible for providing direction, leadership, and oversight to ensure the organization operates sustainably, maintains optimal facility standards, and upholds exemplary health and safety practices. This role drives the integration of sustainability initiatives, manages facility resources, and...


  • Downtown Core, Singapore Celanese International Corporation Full time

    Responsibilities 职责: - Provide receptionist services - Maintain and upkeep of the office phone system, equipment, electrical appliances. - Handling and distributing incoming/outgoing local and international mails - Liaise with the landlord for building maintenance (i.e. electricity, water supplies, air-con etc.) - Maintaining office itself - equipment,...


  • Downtown Core, Singapore Financial Alliance Pte Ltd Full time

    We are looking for a meticulous individual who does admin work and exercise due diligence in the Financial Industry. - Manage administrative tasks related to representatives, including transfer administration and representative code management. - Assist in organizing and supporting company events. - Perform periodic assessments of existing representatives to...

  • Asset Management

    2 weeks ago


    Downtown Core, Singapore JPMorganChase Full time

    **JOB DESCRIPTION** The Chief Administrative Office is tasked with developing and implementing first-line defense governance and controls for the asset management legal entity. As an Associate in the Chief Administrative Office within Asset Management, you are responsible for building strong relationships with stakeholders across various functions, gaining...