Product & Customer Operations Specialist (E-commerce)

5 days ago

Central Region, Singapore Octomate Staffing Pte. Ltd. Full time $60,000 - $120,000 per year

Salary: Up to SGD 5,000 / month

Location: Pasir Panjang

Experience: 3–7 years in operations, fresh food industry background (B2B or B2C) required


About the Role

We are seeking a Product & Customer Operations Specialist who will play a key role in driving product and market operations for the fresh food industry. You'll be the link between customers, sales, and operations — ensuring smooth processes, accurate data, and impactful business outcomes.


Key Responsibilities
  • Maintain accurate product information, pricing, and operational data to support decision-making.
  • Track and analyze KPIs such as GMV, gross profit, customer penetration, and retention.
  • Manage customer information and ensure timely updates of data and records.
  • Work with sales, finance, and backend teams to ensure seamless order-to-delivery and after-sales support.
  • Develop operational strategies covering product listings, marketing plans, and customer solutions.
  • Handle end-to-end customer operations including quotations, invoicing, fulfillment optimization, and relationship management.
  • Provide data-driven insights to improve customer satisfaction, profitability, and market share.

Requirements
  • Bachelor's Degree or above, preferably in Business, Supply Chain, or related fields.
  • 3–7 years of experience in operations within the fresh food industry (B2B or B2C).
  • Strong analytical skills with the ability to interpret data and drive decisions.
  • Excellent cross-departmental communication and project coordination skills.
  • Resourceful, problem-solving mindset with the ability to perform under pressure.
  • Strong customer focus and ability to manage complex operational challenges.

Why Join Us?

Competitive salary: Up to SGD 5k/month

Opportunity to shape operational excellence in the fresh food industry

Collaborative and fast-paced work environment


Keen to Apply?

Send your updated CV via "Apply Now" or email

Note: Only shortlisted applicants will be contacted.

Ryan Leo

Registration No.: R

EA License No.: 23C1980

  • E-commerce Operation Specialist

    1 day ago

    East Region, Singapore Private Advertiser Full time $40,000 - $60,000 per year

    Working Hours: 5-day work week, 8:30 AM – 5:30 PM Job DescriptionWe are seeking an E-commerce Operation Specialist to manage and optimize our online presence across platforms. The ideal candidate is detail-oriented, experienced in e-commerce operations, and motivated to drive sales growth while enhancing customer satisfaction. Key ResponsibilitiesOversee...

  • E-commerce Specialist

    1 day ago

    Central Region, Singapore SHOKZ (SINGAPORE) PTE. LTD. Full time $60,000 - $80,000 per year

    Job Scope:● Be responsible for business development and operations across multiple platforms (Lazada,Shopee);● Plan product layout and operational strategies for e-commerce platforms in Southeast Asia;● Monitor daily operational data, formulate corresponding operational strategies based on dataanalysis to enhance store user stickiness and improve user...

  • E-commerce Operation Specialist

    2 weeks ago

    Central Region, Singapore GNAME PTE. LTD Full time $104,000 - $130,878 per year

    Job responsibilities:1. Responsible for processing user reservation-related data and promptly addressing and resolving various data issues;2. Monitor and analyze daily operational data and statistics, assist superiors in problem-solving, and regularly propose optimization plans;3. Perform domain-related data checks, processing, and analysis to ensure data...

  • E-commerce & Live Operation Specialist

    2 weeks ago

    West Region, Singapore ULIAO PTE. LTD. Full time $60,000 - $120,000 per year

    Location: WestIndustry: Beauty & Wellness (E-commerce)Employment Type: Full-Time (5 days)What You'll Need to Do: E-Commerce & Platform ManagementOversee daily operations on Shopify, Lazada, Shopee, TikTok, and other marketplaces.Develop and execute e-commerce strategies to boost sales and enhance brand visibility.Plan and optimize ad spent to maximize ROI...

  • E-Commerce Executive

    1 week ago

    Central Region, Singapore Pantrade Electrical Pte Ltd Full time $40,000 - $60,000 per year

    Job Description:Plan and execute various online campaigns, activities, and promotions to drive sales for all e-Commerce platforms including Lazada, Shopee, Amazon, Tiktok and other platforms.Able to analyze/reports weekly sales and eCommerce resultsAnalyze/reports digital performance and results weekly and provide solutions to improve key metrics (CPC, CPM,...

  • E-commerce Specialist | Up to 9,000 | Fresh Food Industry

    1 week ago

    West Region, Singapore Octomate Staffing Pte. Ltd. Full time $40,000 - $60,000 per year

    WritingAbout the RoleOur client is a fast-growing e-grocery platform transforming how consumers purchase fresh produce and daily essentials online. We are seeking a driven E-commerce Specialist to manage product operations, optimize performance metrics, and accelerate online sales growth through data-driven strategies.Key ResponsibilitiesManage end-to-end...

  • Junior E-commerce Operations Executive

    7 days ago

    East Region, Singapore LEPETITSOCIETY PTE. LTD. Full time $42,000 - $66,000 per year

    Le Petit Society is a renowned baby and kids clothing brand dedicated to delivering high-quality, sustainable products designed with children and families in mind. We are currently seeking a detail-oriented and organized Junior E-commerce Operations Executive to join our team and ensure the seamless execution of our brand promises and timely delivery of...

  • E-Commerce Executive

    2 weeks ago

    North Region, Singapore Kit Cat International Pte. Ltd. Full time $104,000 - $130,878 per year

    Job DescriptionWe are looking for a motivated and detail-oriented E-Commerce Executive to support our online sales operations and marketing initiatives. This position is ideal for someone who is hands-on, creative, and eager to grow in the fast-paced e-commerce environment.Key ResponsibilitiesOrder & Customer ManagementProcess and manage customer orders...

  • E-Commerce Executive

    1 week ago

    Central Region, Singapore EASMED ASIA PTE. LTD. Full time $60,000 - $120,000 per year

    We are looking for a detail-oriented and performance-driven E-Commerce Executive to manage and grow our online presence across platforms such as WIX, Shopee, Lazada, and future e-commerce platforms like TikTok for our Sleep Business (The Air Station). This role is responsible for the day-to-day operations of our e-commerce storefronts, executing promotions,...

  • E-Commerce Marketing and Operations Executive

    1 week ago

    Orchard, Central Community Development Council, Singapore Sigi Skin Full time $60,000 - $80,000 per year

    E-commerce & Operations ExecutiveAtSigi Skin, we are committed to delivering clean, effective skincare powered by superfoods and backed by science. As we continue to expand our digital and retail footprint, we are looking for a driven and strategicE-commerce & Operations Executiveto join our team.This role offers the opportunity to make a tangible impact...