E-Commerce Marketing and Operations Executive

21 hours ago

Orchard Central Community Development Council, Singapore Sigi Skin Full time $60,000 - $80,000 per year

E-commerce & Operations Executive

At
Sigi Skin
, we are committed to delivering clean, effective skincare powered by superfoods and backed by science. As we continue to expand our digital and retail footprint, we are looking for a driven and strategic
E-commerce & Operations Executive
to join our team.

This role offers the opportunity to make a tangible impact across online platforms, retail partnerships, and consumer experiences. You will play a key role in shaping and executing our e-commerce strategy while ensuring the smooth operation of our online sales channels.

Key Responsibilities

  • Plan, execute, and optimise performance across online retail platforms, including shop-in-shop experiences and banner placements.
  • Collaborate with internal teams and external partners to ensure the accuracy and quality of all product listings and digital assets.
  • Develop and implement e-commerce marketing campaigns across email, paid advertising, SEO, social media, influencer marketing, and PR channels.
  • Monitor inventory levels and coordinate with stakeholders to ensure timely replenishment across platforms.
  • Build and manage an e-commerce calendar aligned with marketing and promotional plans.
  • Enhance the online customer journey to improve user experience and maximise conversion rates.
  • Manage day-to-day operations of the e-commerce channel, ensuring smooth functionality.
  • Track and analyse performance metrics such as sales, website traffic, conversion rates, CPA, CLV, and click-through rates.
  • Develop exclusive offerings tailored for different sales channels and customer segments.
  • Coordinate procurement for promotional events and brand activations.
  • Build and maintain KOL (key opinion leader) partnerships to support brand visibility.

Requirements

  • Proven ability to build strong working relationships with internal and external stakeholders.
  • Excellent verbal and written communication skills in both English and Chinese.
  • Strong analytical skills and experience in interpreting sales data to inform strategic planning.
  • Highly adaptable and capable of managing multiple projects and shifting priorities in a fast-paced environment.
  • Collaborative and self-motivated with a results-oriented mindset.

About Sigi Skin

Sigi Skin is a Singapore-based skincare brand dedicated to creating safe, effective, and aesthetically driven skincare that fits seamlessly into modern routines. We are known for our focus on innovation, ingredient transparency, and clean formulations suitable for all skin types, including pregnant and nursing individuals.

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