Sales Support Admin

1 week ago

East Region, Singapore Aquagreen Southeast Pte Ltd Full time $104,000 - $130,878 per year

Responsibilities:

  • Serve as the primary point of contact for customer inquiries regarding orders, products, and services.
  • Process customer orders accurately and efficiently in the system.
  • Provide timely updates to customers regarding order status, delivery schedules, and any issues that may arise
  • Prepare and issue delivery orders, invoices, and related shipping documents.
  • Maintain and update customer records and pricing in the system.
  • Handle order amendments, returns, or cancellations in accordance with company policy.
  • Support internal reporting related to order status, backlog, and fulfilment performance.
  • Assist in resolving customer queries, complaints, or discrepancies related to orders.
  • Work closely with the sales team to ensure alignment on customer expectations and stock availability.
  • Perform general administrative duties related to the sales process.

Qualifications:

  • GCE O Level or above
  • Proficient in Microsoft Office
  • Good communication skills and meticulous in administrative work
  • Prior experience in FMCG industry is an advantage

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