Customer Support Engineer

Responsibilities:Field service activities associated with troubleshooting, diagnostic and repairing highly complex equipment at customer wafer fab facility.Resolve installation and upgrading problems.Coordinate equipment schedule to minimize system downtime.Conduct customer orientation and technical training on all aspects of equipment maintenance support...

Vertiv is offering an exciting opportunity for fresh graduates through our Customer Engineering Training (CET) Program — a comprehensive 12-month journey designed to develop future Customer Engineers (CEs).As a CE, you'll play a vital role in ensuring our critical infrastructure solutions remain fully operational through installation, commissioning,...

Regional Management OpportunitiesCollaborative Work CultureCompetitive Remuneration PackageResponsibilities:Provide comprehensive support to Sales Managers in day-to-day operations, sales activities, and project coordinationPrepare and follow up on customer enquiries, quotations, and tender submissions in a timely and accurate mannerCoordinate closely with...

Regional Management OpportunitiesCollaborative Work CultureCompetitive Remuneration PackageResponsibilities:Provide support to Sales Managers in daily operations and project coordinationRespond to customer enquiries, and prepare quotations and tenders for submissionCoordinate with customers and factory teams on technical matters to ensure smooth project...

Job Highlights2-year renewable contract with a leading IT services providerOn-site L2 support and data-centre operationsStrong emphasis on customer service and ITIL complianceJob DescriptionProvide Level 2 deskside support for hardware, OS, enterprise apps, and telephony systems.Manage incidents and service requests via ServiceNow in line with ITIL...

Responsibilities:Provide 1st and 2nd Level IT Support to end-usersProvide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoringPerform installation, configuration and maintenance of computers, workstations, applications and other related equipment and...

CompanyIPS Group, Inc. is a design, engineering and manufacturing company focused on low power wireless telecommunications and parking technologies. IPS manufactures its products locally and has been delivering world-class solutions to the telecommunications and parking industries for 25 years. The company is best known for their patented credit card...

Responsibilities• To provide Application and hardware support for systems installed and run at the customer site.• To troubleshoot PCs installed with Windows 10 and above and the installed application, reimage the PC, handle receipt printer issue, configure barcode reader and RFID equipment• To track application log, conduct UAT, functional test,...

We are seeking for aspiring Customer Service Associate to join our talented team. Our ideal candidate will demonstrate strong passion to deliver timely support to customers and ensuring smooth order fulfilment processes.What you will be doing:Process quotations, purchase orders and sales ordersManage Customer Consignment ProgramsResponsible for On-time...

Key Responsibilities:Serve as the primary point of contact (POC) for customers, managing all communication from RFQ receipt through product shipment and aftersales supportReview and validate Purchase Orders (POs) and Contracts to ensure alignment with agreed-upon Terms & ConditionsWork closely with Supply Chain, Finance, Quality, Product, Engineering, and...