
Customer support Executive Japanese speaking | Up to 4,500
1 week ago
Responsibilities:
- Provide good advice on all travel related matters including but not limited to airfares, visas, travel insurance and other relevant information pertaining to corporate customer's specific travel requirements
- Issue all relevant documentation for corporate customer's travel arrangements, including but not limited to tickets, itineraries, vouchers and other documents as required
- Ensure all data are correctly entered into the reservation system and mid office system for accurate global data reporting purpose
- Maintain high level of service standards and consulting skills by offering dedicated customer service and constantly monitoring changes that occur within the travel industry
- Any other ad-hoc duties assigned
- Previous ticketing experience (i.e. Airline ticket reservation) in a B2B travel agency or other similar industries (e.g. Airline/Travel/Tourism)
- Proficiency in English and Japanese language to liaise with internal and external Japanese speaking stakeholders and client
- Able to be on standby to respond to client emergencies, sudden changes in reservation, etc.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
EA Personnel Name: Masami Dan
EA Personnel Registration Number: R
EA License No: 07C5771
#SCR-masami-dan
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