L1.5 Cloud and Systems Engineer

2 weeks ago

Central Region, Singapore NEX CorporateIT Pte Ltd Full time

Key Responsibilities

1. User & Endpoint Support (Advanced Level)


• Troubleshoot escalated endpoint issues (Windows, Mac, mobile).


• Intune/MDM: perform enrollment troubleshooting, push policy refreshes, check compliance errors.


• Apply PowerShell scripts or basic CLI commands for troubleshooting.


• Support advanced Office 365 cases:


• Outlook client profile rebuilds, OST corruption, add-ins issues.


• Teams meeting failures, voice/video troubleshooting.


• OneDrive/SharePoint advanced sync & permission issues.

2. Cloud & Identity Management


• Perform user lifecycle management in Azure AD / Entra ID:


• Group membership, license assignments, conditional access troubleshooting.


• MFA and SSO troubleshooting (re-registration, token issues).


• Handle mailbox management in Exchange Online (shared mailboxes, distribution lists).


• Troubleshoot OneDrive/SharePoint access & sync issues beyond L1 scope.


• Basic monitoring & alert response in Azure portal or M365 Admin Center.

3. Onsite Infrastructure Support (Hands & Eyes + Advanced Tasks)


• Provide onsite support for network devices, servers, or firewalls under remote L2/L3 guidance.


• Perform firmware upgrades, patch installations, or configuration changes (if approved/runbook exists).


• Deploy and configure devices (laptops, docking stations, POS terminals, printers, WAPs).


• Support VPN client troubleshooting and endpoint security (EDR/AV agent health checks).

4. Operational Excellence


• Own ticket queue triage: resolve, escalate, or coordinate with L2.


• Document troubleshooting steps and maintain local knowledge base.


• Perform proactive health checks (M365 services, network connectivity, endpoint compliance).


• Assist with project rollouts (new cloud service deployments, endpoint migrations, pilot testing).

5. Compliance & Best Practices


• Ensure device and user compliance with corporate IT policies (MFA, patching, encryption).


• Follow ITIL-based incident, request, and change management processes.


• Maintain accurate IT asset inventory onsite.


• Provide monthly feedback to improve runbooks and SOPs.

Escalation Boundaries

L1.5 resolves independently:


• –70% of end-user & endpoint cases.


• Standard Microsoft 365 account and mailbox administration.


• Device enrollment & compliance troubleshooting in Intune.

Escalates to L2:


• Complex Azure AD sync/conditional access failures.


• Exchange transport rules, hybrid mail flow issues.


• Firewall, routing, or VLAN troubleshooting.


• Escalations requiring design or configuration changes.

  • L1.5 Duty Engineer

    3 days ago

    Central Singapore PERSOLKELLY Full time

    Salary: SGD 3,500 Duration: 1 Year Contract (Renewable & Convertible) Working Hours: 12 Hours Shift (8:00 AM to 8:00 PM | 8:00 PM to 8:00 AM) **L1.5 Duty Engineer** **Salary: SGD 3,500** **Duration: 1 Year Contract (Renewable & Convertible)** **Working Hours: 12 Hours Shift (8:00 AM to 8:00 PM | 8:00 PM to 8:00 AM)** **Working Location: Central -...

  • Cloud System Engineer

    2 weeks ago

    Central Region, Singapore Talent Trader Group Pte Ltd Full time $120,000 - $180,000 per year

    Responsibilities:Design, deploy and manage robust and scalable cloud architectures using leading cloud platforms such as AWS, Azure or Google CloudAutomate cloud infrastructure provisioning and management using tools like Terraform, Ansible or CloudFormationMonitor, maintain and optimise cloud-based systems and services to ensure high availability and...

  • Senior Salesforce Marketing Cloud Engineer

    2 days ago

    Central Region, Singapore Cloud T@lents Pte Ltd Full time $80,000 - $120,000 per year

    Senior Salesforce Marketing Cloud Engineer (Low-Code) Location: Onsite preferred (Singapore or nearby region) Employment Type: Full-Time | Senior Level Industry: Information Technology / Cloud Solutions / CRMAbout the RoleWe are seeking a Senior Salesforce Marketing Cloud Engineer (Low-Code) to join our dynamic and innovative technology team. In this role,...

  • Cloud Engineer

    1 week ago

    Central Region, Singapore Adecco Personnel Pte Ltd. Full time $80,000 - $120,000 per year

    Our client is a leading technology solutions provider in Asia, delivering end-to-end digital and infrastructure services to enterprise and government clients. With a strong presence across the region, the company combines deep industry expertise with advanced capabilities in cloud, AI, data analytics, and managed services to help organizations accelerate...

  • L2 Cloud Engineer

    1 week ago

    Central Region, Singapore APBA TG Human Resource Pte Ltd Full time $80,000 - $120,000 per year

    Job Duties:Manage Multi-Cloud Windows Operations – Provide Level 2 operational support for Windows Servers across on-premises and multi-cloud environments (AWS, Azure, GCP).Perform System Administration – Manage Active Directory, DNS, DHCP, GPO, WSUS, and Windows clustering to ensure high system availability.Execute OS Patch Management – Conduct...

  • Service Desk Engineer

    13 hours ago

    Central Region, Singapore ST Engineering Cloud & Data Centre Solutions Pte Ltd Full time $60,000 - $120,000 per year

    About ST EngineeringST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace,...

  • Cloud Systems Engineer

    7 days ago

    Central Region, Singapore STAFFKING PTE LTD Full time $60,000 - $120,000 per year

    Summary:Basic up to $80005 Days Work WeekMNCResponsibilities:Lead and support migration of on-premise IT systems to a secure government cloud platform using VMware Cloud Foundation (VCF).Deploy, configure, and maintain VMware VCF components, including vSAN, NSX, vCenter, and SDDC Manager.Set up, manage, and troubleshoot VMware Tanzu and Kubernetes clusters...

  • Cloud Infra Engineer

    2 weeks ago

    Central Region, Singapore Manpower Staffing Services (S) Pte Ltd - Head Office Full time $90,000 - $120,000 per year

    Job DescriptionManage and maintain M365 services including Exchange Online, SharePoint, OneDrive, Teams, Intune, and Microsoft Entra (formerly Azure AD)Troubleshoot and resolve M365-related user issues and service incidentsImplement and manage security policies across Microsoft 365 and Azure environments (e.g., Conditional Access, MFA, DLP, Defender for...

  • Linux System Administrator

    2 weeks ago

    Central Region, Singapore Opencode Network Systems Malaysia Sdn Bhd Full time $60,000 - $120,000 per year

    About UsLinux System AdministratorsOpencode Systems is a telecommunications solutions provider, dedicated to open systems for All-G and Telco-over-Cloud mobile networks. Our patented and specialized multi-channel converged services core network technology, Network Browser & Studio, is invisible to consumers but underlies many of the mobile services they use....

  • Cloud Engineer

    7 days ago

    Central Region, Singapore Alphaeus Pte Ltd Full time $80,000 - $120,000 per year

    Responsibilities:• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications• Ability to...