L1.5 Cloud and Systems Engineer

3 days ago

Central Region, Singapore NEX CorporateIT Pte Ltd Full time $70,000 - $120,000 per year

Key Responsibilities

1. User & Endpoint Support (Advanced Level)


• Troubleshoot escalated endpoint issues (Windows, Mac, mobile).


• Intune/MDM: perform enrollment troubleshooting, push policy refreshes, check compliance errors.


• Apply PowerShell scripts or basic CLI commands for troubleshooting.


• Support advanced Office 365 cases:


• Outlook client profile rebuilds, OST corruption, add-ins issues.


• Teams meeting failures, voice/video troubleshooting.


• OneDrive/SharePoint advanced sync & permission issues.

2. Cloud & Identity Management


• Perform user lifecycle management in Azure AD / Entra ID:


• Group membership, license assignments, conditional access troubleshooting.


• MFA and SSO troubleshooting (re-registration, token issues).


• Handle mailbox management in Exchange Online (shared mailboxes, distribution lists).


• Troubleshoot OneDrive/SharePoint access & sync issues beyond L1 scope.


• Basic monitoring & alert response in Azure portal or M365 Admin Center.

3. Onsite Infrastructure Support (Hands & Eyes + Advanced Tasks)


• Provide onsite support for network devices, servers, or firewalls under remote L2/L3 guidance.


• Perform firmware upgrades, patch installations, or configuration changes (if approved/runbook exists).


• Deploy and configure devices (laptops, docking stations, POS terminals, printers, WAPs).


• Support VPN client troubleshooting and endpoint security (EDR/AV agent health checks).

4. Operational Excellence


• Own ticket queue triage: resolve, escalate, or coordinate with L2.


• Document troubleshooting steps and maintain local knowledge base.


• Perform proactive health checks (M365 services, network connectivity, endpoint compliance).


• Assist with project rollouts (new cloud service deployments, endpoint migrations, pilot testing).

5. Compliance & Best Practices


• Ensure device and user compliance with corporate IT policies (MFA, patching, encryption).


• Follow ITIL-based incident, request, and change management processes.


• Maintain accurate IT asset inventory onsite.


• Provide monthly feedback to improve runbooks and SOPs.

Escalation Boundaries

L1.5 resolves independently:


• –70% of end-user & endpoint cases.


• Standard Microsoft 365 account and mailbox administration.


• Device enrollment & compliance troubleshooting in Intune.

Escalates to L2:


• Complex Azure AD sync/conditional access failures.


• Exchange transport rules, hybrid mail flow issues.


• Firewall, routing, or VLAN troubleshooting.


• Escalations requiring design or configuration changes.

  • L1.5 Duty Engineer

    2 weeks ago

    Central Singapore PERSOLKELLY Full time

    Salary: SGD 3,500 Duration: 1 Year Contract (Renewable & Convertible) Working Hours: 12 Hours Shift (8:00 AM to 8:00 PM | 8:00 PM to 8:00 AM) **L1.5 Duty Engineer** **Salary: SGD 3,500** **Duration: 1 Year Contract (Renewable & Convertible)** **Working Hours: 12 Hours Shift (8:00 AM to 8:00 PM | 8:00 PM to 8:00 AM)** **Working Location: Central -...

  • Infra/Cloud Engineer

    3 days ago

    Central Region, Singapore Anacle Systems Limited Full time $104,000 - $130,878 per year

    ResponsibilitiesCollaborate with sales and software engineering teams to evaluate and identify optimal cloud solutions for customers.Migrate on-premises workload to Cloud Service Providers.Plan, design and develop cloud infrastructure necessary to support Anacle's software applications.Monitor cloud systems for optimal performance and establishes and...

  • System/Cloud Engineer

    7 days ago

    Central Region, Singapore Good Job Creations (Singapore) Pte Ltd Full time $80,000 - $120,000 per year

    **[Order Number: ] Responsibilities:** Plan, design, execute, monitor, and control various technical aspects of the project.Maintain both on-premises and cloud IT infrastructure, ensuring smooth operation and promptly addressing any abnormalities.Manage or participate in the setup or upgrade of system/network infrastructure projects.Implement and maintain...

  • Cloud Engineer

    7 days ago

    North-East Region, Singapore Simple Solution Systems Pte Ltd Full time $80,000 - $120,000 per year

    The Cloud Engineer is responsible for designing, automating, and maintaining secure, scalable, and resilient infrastructure and deployment pipelines. The role requires expertise in cloud platforms, automation, security best practices, and modern DevOps methodologies. Engineers must work in an agile, collaborative environment, ensuring seamless integration of...

  • Cloud IAC Engineer

    7 days ago

    North-East Region, Singapore ST Engineering Cloud & Data Centre Solutions Pte Ltd Full time $80,000 - $120,000 per year

    About ST EngineeringST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace,...

  • DevOps Engineer

    7 days ago

    Central Region, Singapore Cloud T@lents Pte Ltd Full time $104,000 - $130,878 per year

    DevOps Engineer (Contract, Renewable)About the Job:Help accelerate digital transformation for our client, a leading cloud-focused IT service provider by building DevOps solutions that scale. You'll collaborate with engineers, architects, and product teams to solve complex infrastructure challenges, automate at scale, and deliver reliable cloud solutions that...

  • IT Cloud Engineer

    7 days ago

    Central Region, Singapore D L Resources Pte Ltd Full time $90,000 - $120,000 per year

    - General Working Hours: 9am - 6:30PM Mondays to FridaysResponsibilities:• Design, deploy, and manage cloud infrastructure in AWS, GCP, and Azure.• Develop and maintain Infrastructure-as-Code (IaC) using Terraform.• Develop and maintain scripts (Bash and Python) to supplement IaC.• Implement and manage CI/CD pipelines using Bitbucket and Jenkins for...

  • Cloud Engineer

    7 days ago

    Central Region, Singapore Red Alpha Cybersecurity Pte. Ltd. Full time $80,000 - $120,000 per year

    Cloud EngineerRed Alpha Cybersecurity is looking for aspiring Cloud Engineers to build secure, scalable, and automated infrastructure across cloud environments. You'll play a key role in DevOps, infrastructure automation, and security integration for modern software delivery pipelines.What You'll Be DoingWork within agile teams to build and maintain CI/CD...

  • Cloud Infrastructure Engineer

    7 days ago

    Central Region, Singapore Seacare Manpower Services Pte. Ltd. Full time $90,000 - $120,000 per year

    Cloud Infrastructure Engineer (1-Year Contract)Contract Period: Starting November 2025Work Schedule:Mondays to Thursdays: 8:30am – 6:00pm (inclusive of 1-hr lunch)Fridays: 8:30am – 5:30pm (inclusive of 1-hr lunch)No service required on Saturdays, Sundays, and gazetted public holidays (unless required for system incidents).Job ScopeManage and support...

  • Cloud Engineer

    7 days ago

    Central Region, Singapore Singapore Management University Full time $104,000 - $130,878 per year

    This position is for Office of Integrated Information Technology Services (IITS).Infrastructure ManagementArchitect, design, and implement cloud-based solutions that align with both organizational objectives and technical requirements.Collaborate with internal and external stakeholders to seamlessly integrate cloud solutions.Implement Infrastructure as Code...