Reservations Intern

2 weeks ago

Singapore The Standard, Singapore Full time $17,280 - $19,200 per year

Company

The Standard, Singapore

Designation

Reservations Intern

Date Listed

04 Sep 2025

Job Type

Entry Level / Junior Executive

Intern/TS

Job Period

Flexible Start, For At Least 2 Months

Profession

Hospitality

Industry

Hotel and Accommodation Services

Location Name

12 Orange Grove Road, Singapore

Address

12 Orange Grove Rd, Singapore 258353

Map

Allowance / Remuneration

$1,600 - 1,800 monthly

Company Profile

Founded by André Balazs in 1998, The Standard's irreverent and playful sensibility, combined with a careful consideration of design, detail and service, have established its reputation as a pioneer of hospitality, travel, dining, nightlife, and beyond. Located in Los Angeles, New York, and Miami, The Standard hotels are known for their taste-making clientele, their pioneering design, and their unrelenting un-Standard-ness. From prodigious opulence at The Top of The Standard to rock 'n roll chic in Hollywood, you never quite know what to expect, save for a beautiful setting, a fresh twist on Modernist design, and a smashing good time.

Job Description

About the Role:

We are seeking a detail-oriented and eager-to-learn Reservations Intern to support our Reservations team. This internship offers exposure to hotel systems, guest communication, and cross-department collaboration, giving you valuable insights into the hospitality industry.

Key Responsibilities:

As a Reservations Intern, you will assist the team with daily operational tasks, including but not limited to:

  • Assist with daily reservations tasks such as processing new bookings, cancellations, and special requests.
  • Prepare and organize daily reports (e.g. pick-up, cancellations, no-shows, forecasts, arrival check, etc.).
  • Support communication with guests via phone, email, and online platforms , Expedia, , etc.).
  • Learn how to check and update guest preferences and inclusions.
  • Work closely with Front Office and Sales teams to coordinate group bookings and manage inventory.
  • Gain exposure to upselling techniques and the link between reservations and revenue.
  • Assist with general administrative duties such as filing, archiving, updating records, and ensuring smooth operations.

Learning Opportunities

  • Exposure to hospitality systems and extranet platforms (Opera PMS, OTA extranets, internal dashboards).
  • Understanding the full reservations workflow from booking creation to guest arrival.
  • Develop analytical skills through report preparation, forecasting, and data management.
  • Build professional communication skills with guests and through inter-department collaboration.
  • Learn how reservations impact hotel revenue management and guest experience.
  • Gain insight into hotel operations and cross-department coordination.
  • Practice problem-solving in a fast-paced hospitality environment.

Who We're Looking For

  • Current students or recent graduates in Hospitality, Tourism, Business, or related fields.
  • Strong communication skills in English (both written and spoken); additional languages are an advantage.
  • Well-organized, detail-oriented, and eager to learn.
  • Proficient in Microsoft Office (Excel, Word, Outlook).
  • A team player with a positive attitude and adaptability.

Application Instructions

Please apply for this position by submitting your CV to .

Kindly note that only shortlisted candidates will be notified.

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