Director of Channel Sales

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Please submit your resume in English.

To learn more about our team and office culture in Singapore, Singapore, visit the following links. 
Careers Page: 
Glassdoor: ,7_IL.8,

The Director of Channel Sales is responsible for leading a team of Channel Sales representatives to drive sales efforts to meet and exceed Net New Annual Recurring Revenue (ARR) targets from a specified Area. This is an extremely hands-on role that will actively manage their teams who are responsible for building partnerships and growing Net New business through strong partnerships within a specified Area. The Director will align with the strategy for Channel Sales growth to execute strategic plans, grow pipeline and achieve revenue goals. 

Responsibilities:

• Manage a team of Channel Sales representatives to execute revenue strategies, and exceed KPIs and ARR targets.
• Drive the day-to-day activities of Channel Sales reps through daily team standups, close analysis of sales statistics and pipeline reviews.
• Engage with partners directly to build strategic relationships and growth of key partnerships.
• Assist Channel Sales reps in building partner sales engagements and closing deals with partners.
• Develop, drive and guide our partner activities to foster excellent relationships with new and existing partners aligned to the partner stratification to grow net new revenue.
• Conduct weekly rhythm of the business reviews with VP and other sales enablement teams to identify trends and provide feedback on areas of opportunity and improvement.
• Validate sales representative staging and Area pipeline health to ensure accurate forecasting.
• Collaborate with senior leadership and SMB, Mid-Market and Enterprise leaders to align the business and drive growth through partners.
• Collaborate with Area Customer Success Leader to ensure the teams are aligned with all sales strategies and goals.
• Conduct interviews with potential sales candidates to build a world class sales team.
• Manage Area sales budget requests for events, trade shows etc.
• Cooperate with People Operations to manage all HR-related issues within your team e.g. interviewing new candidates, helping with career development for high potential employees, and managing average and low performers.

 Minimum Qualifications:

• Minimum 6-8 years Channel sales experience required
• Minimum 5 years of people management experience in the assigned area required of 8 or more employees
• Experience in IT Channel Sales (SaaS preferred) 
• Bachelor degree or equivalent higher education experience, desirable
• Experience collaborating with Partner businesses and leading Channel sales teams, desirable
• Familiarity with standard concepts and practices within the IT, Security, Cloud Email Security or Cybersecurity industry, desirable
• Experience with Salesforce, a plus
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Strong verbal and written communications
• Excellent time management and organization skills
• Excellent strategic planning, problem solving and analytical skills
• Infectious positive, can-do attitude
• Ability to provide productive feedback and coaching to sales leaders and teams

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit 

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit

No recruitment agencies, please.

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