AI Solutions Delivery Lead

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Team & Capability Development

• Lead, mentor, and grow a team of 15–20 AI engineers and specialists across multiple AI disciplines.
• Define and implement capability development plans (skills roadmap, certifications, training) to keep the team aligned with emerging AI technologies.
• Foster a culture of engineering excellence, collaboration, and continuous improvement.

AI Solution Delivery

• Oversee end-to-end implementation of AI solutions (design, build, test, deploy, and support).
• Ensure solutions are scalable, reliable, and compliant with enterprise standards.
• Manage day-to-day project execution, ensuring delivery timelines, SLAs, and quality metrics are consistently met.
• Provide hands-on technical guidance where needed (architecture reviews, debugging issues, solution optimization).

AI Operations (AIOps, LLMOps, AgentOps)

• Establish and run AI operations frameworks for monitoring, retraining, fine-tuning, and maintaining AI systems in production.
• Implement operational dashboards and reporting mechanisms to track model performance, uptime, and drift.
• Ensure adherence to AI governance, data privacy, and ethical AI standards.
• Drive incident management and continuous improvements for production AI systems.

Operational Leadership

• Manage resource allocation, workload distribution, and day-to-day operations of the AI delivery team.
• Standardize delivery processes and playbooks to ensure repeatability and consistency.
• Collaborate with solution architects, cloud teams, and data engineering teams to ensure smooth integration of AI solutions.
• Act as the escalation point for technical and operational issues within delivery.

Qualifications & Experience

• 12+ years in IT services/consulting with at least 3–5 years in AI/ML solution delivery leadership.
• Proven experience managing delivery teams of 10–20+ engineers.

• Hands-on understanding of AI/ML tech stack, including:

• GenAI & LLMs (LangChain, RAG, orchestration frameworks, vector databases).

• MLOps/LLMOps/AgentOps practices (CI/CD pipelines, model monitoring, retraining).
• Cloud AI services (AWS, Azure, GCP).
• Strong track record of running day-to-day operations, governance, and delivery management.
• Excellent problem-solving, communication, and team management skills.

Preferred Skills

• Experience in productionizing AI solutions at scale.
• Exposure to agentic AI use cases (AI agents for automation, workflows, etc.).
• Certifications in cloud AI/ML platforms.
• Practical experience with AI governance frameworks.

Workplace type:

On-site Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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