
Service Provisioning Executive
1 week ago
Job ID: 8XY6RV33
Responsibilities:
- Key supporting role in enhancing end-user experience by working closely with both customer service and handset logistics teams.
- Be involved in end-to-end service fulfilment processes, ensuring smooth coordination across departments to support frontline operations.
- Perform handset activation, device provisioning, and configuration in line with company procedures, ensuring devices are fully operational and compliant before handover.
- Provide after-hours remote support by responding promptly to customer requests and urgent cases, performing basic troubleshooting, and escalating technical issues when needed, with occasional availability required outside standard working hours.
- Collaborate with IT Support to troubleshoot and escalate technical issues, maintaining accurate records and documentation for all activated devices.
- Guide customers through initial device setup and usage as needed, while verifying customer information and handling required documentation.
- Meet service delivery timelines, uphold data privacy and safety standards, maintain an organized workspace, and prepare regular progress reports for supervisors.
- Assist walk-in customers by addressing their handset, product, and service inquiries, providing guidance and basic troubleshooting. Handle feedback or complaints professionally, escalating when needed. Support the Customer Service team as backup during peak times or after-hours.
- Undertake any other duties or tasks assigned by the supervisor or management, as required, to support operational needs.
Requirement
- Minimum GCE 'O' Level /NITEC/ Diploma with experience in mobile phone activation or service provisioning (preferred but not mandatory).
- Strong attention to detail and accuracy in data handling and entry.
- Ability to follow Standard Operating Procedures (SOPs) diligently.
- Good interpersonal and customer service skills.
- Professional and calm when managing difficult situations or customer complaints.
- Self-motivated, punctual, and able to work independently.
- A team player with a strong customer-focused mindset.
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Interested applicants may wish to email your resume in a detailed Word format to
We regret that only shortlisted candidates will be notified.
Cindy Char Sin Yi
EA License Number: 02C4944
Registration Number: R1765345
People Profilers Pte Ltd
Tel:
20 Cecil St, #08-09, PLUS Building, Singapore 049705
-
Admin Executive
1 week ago
Bedok, Singapore Precise Auto Service Full timeAssist with day-to-day site admin functions Manage the provision of all office services, i.e. reception, phone, fax, mail, stationary, courier services, office equipment, etc Support the day-to-day aspects of records management for various users. Inputs document data into the standard registers ensuring that the information is accurate and up to...
-
Office Administrator
2 weeks ago
Bedok, Singapore Precise Auto Service Full timeAssist with day-to-day site admin functions - Manage the provision of all office services, i.e. reception, phone, fax, mail, stationary, courier services, office equipment, etc - Support the day-to-day aspects of records management for various users. - Inputs document data into the standard registers ensuring that the information is accurate and up to...
-
Office Administrator
2 weeks ago
Bedok, Singapore Precise Auto Service Full timeAssist with day-to-day site admin functions - Manage the provision of all office services, i.e. reception, phone, fax, mail, stationary, courier services, office equipment, etc - Support the day-to-day aspects of records management for various users. - Inputs document data into the standard registers ensuring that the information is accurate and up to...
-
Customer Service Executive
2 weeks ago
North Region, Singapore AlwaysHired Pte. Ltd. Full time $2,500 - $3,500 per yearCustomer Service Executive (MNC Food Manufacturing) Location: SenokoSalary: $2,500 – $3,500Working Hours:Mon – Fri: 8.15am – 5.00pm /Alternate Sat: 8.15am – 12.15pmPerks & Benefits: Training Provided AWS + Variable Bonus Medical Benefits Lunch Provided MNC Food Manufacturing CompanyResponsibilitiesRespond promptly to customer inquiries via phone,...
-
Engineer, Customer Support Services
1 week ago
Bedok, Singapore 1-Net Singapore Pte Ltd Full timeCOMPANY DESCRIPTION 1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities...
-
Shift Technical Executive
2 weeks ago
Bedok, Singapore Cushman & Wakefield Full time**Job Title** Shift Technical Executive **Job Description Summary** Under the supervision of the Facilities Manager, the Shift Technical Executive supports the facilities organization at a specific location, set of buildings, or campus environment. The Shift Technical Executive is charged with supporting the day-to-day implementation of policies,...
-
Shift Technical Executive
1 week ago
Bedok, Singapore Cushman & Wakefield Full time**Job Title** Shift Technical Executive **Job Description Summary** Under the supervision of the Facilities Manager, the Assistant Facilities Manager supports the facilities organization at a specific location, set of buildings, or campus environment. The Assistant Facilities Manager is charged with supporting the day-to-day implementation of policies,...
-
Car Sales Consultant
1 week ago
Bedok, Singapore Precise Auto Service Full timeFIVE FIGURE INCOME POTENTIAL - Guaranteed base salary, and commission based on gross sales revenue. Current car sales executives are earning $6K /month, but if you are hungrier, we believe $10K is not a problem. For someone new to this industry, training will be provided **Responsibilities**: - Develop and follow-up on sales lead from various sources...
-
Technical Executive
1 week ago
Bedok, Singapore Cushman & Wakefield Full time**Job Title** Technical Executive (Evergreen) **Job Description Summary** This role is responsible for assisting the Building Manager in operations, support troubleshooting, and rectification works upon request or whenever necessary. **About The Job**: - Assist the Building Manager in the daily operations - Lead a team in the provision and implementation...
-
Motorcycle Sales Executive
1 week ago
Bedok, Singapore Precise Auto Service Full timeJob Responsibilities: - Handle vehicle sales - Handle short-term and long-term rental activities including handing / taking over bikes for QC checks, photo taking of vehicle conditions, etc - Handle administrative duties for sales, including preparation of quotations, delivery orders, invoicing, vehicle registration documents, etc.. - Attend the handing...