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field service engineer

2 weeks ago

Central Region, Singapore Private Advertiser Full time $104,000 - $130,878 per year

About us

We are a leading manufacturer of Autonomous Mobile Robots supplies to worldwide semiconductor industries.

JOB TITLE :  FIELD SERVICE ENGINEER

  • Competitive salary and annual performance-based bonuses
  • Medical and insurance benefits
  • Allowances
  • Full Time
  • 5 Day Week: Monday to Friday

Job Description:

  • Semiconductor Robots installation, calibration and troubleshoot in cleanroom.
  • Service of Autonomous Mobile Robot, Stocker, E-rack, E-84, RFID and etc.
  • Provide front line support for key field service activities in line with customer requirements.

Duties & Responsibilities:

  • Installation, commissioning, calibration, testing, troubleshooting, modification and conduct training of Autonomous Mobile Robot, E-rack, Stocker and etc. at customer locations.
  • Experience in image processing and robot peripheral technology and System Integration is preferred.
  • Implementing Field Corrective Actions.
  • Provide preventive maintenance and repair service at established procedures, techniques, tools, test equipment and replacement parts. Responding to customers complaints and providing support for corrective maintenance.
  • Establish and maintain a professional working relationship with customers and co-workers through team work.
  • Sharing of knowledge and provide advice to clients and their staff as well as all end-users, on the proper operation and usage of the equipment.
  • Monitor product performance and provide regular update reports and feedback on customer service requests.
  • Report common customer complaints to management to address and prevent future issues.
  • Other ad hoc duties.

Requirements:

  • Candidates with NiTEC/ITC/Diploma/Electrical/Electronic/Mechatronic Engineering, or equivalent educational background are welcome to apply.
  • Related experience in equipment installation and maintenance.
  • Self-motivated, meticulous, disciplined and strong team player with high integrity.
  • Able to work independently under minimum supervision.
  • Availability to work or be on standby after office hours, on weekends, and public holidays.
  • Candidates without work experience can apply.