Business Process Intern

1 week ago

Pasir Panjang, Singapore SPD Scientific Pte Ltd Full time $40,000 - $60,000 per year

Join a leading life sciences group driving innovation in Microbiology, Oncology, and Infectious Diseases across Southeast Asia. Headquartered in Singapore, Biomedia Holdings empowers healthcare, research, and pharma sectors with cutting-edge diagnostics, therapeutics, and lab technologies.

As we continue to grow, we're looking for a Business Process Intern to join our team and support process improvement initiatives across our business functions. You will work closely with cross-functional teams to analyse, improve, and document business processes. This will contribute to ongoing operational and strategic initiatives that enhance efficiency, data quality, and service delivery.

At our company, we are committed to providing a meaningful internship with close mentorship, and we will work together with you to explore your potential and develop your skills.

Responsibilities:

  • Conduct detailed business and process assessments to identify gaps, inefficiencies, and areas for improvement
  • Map and visualize workflows (process mapping) to support analysis and process re-design
  • Collaborate with project teams during implementation phases and support cross-functional initiatives
  • Perform gap-fit analysis and raise issues or clarifications to project stakeholders as needed
  • Conduct research, benchmarking and market analysis to identify best practices and support recommendations
  • Gather and analyze data from ERP, CRM, and other systems to assist in business decision-making
  • Develop and maintain dashboards or reports on KPIs and operational performance (e.g., Excel, Power BI)
  • Create and update SOPs and internal documentation for business processes
  • Document project progress and assist in preparing reports, training materials, and executive presentations
  • Support internal audits and ensure process compliance with industry regulations
  • Assist in maintaining master data and improving data quality across business systems

Requirements:

  • Studies in related Business or Information Systems disciplines
  • Strong analytical and problem-solving skills
  • Proficient in Excel (e.g., Power Query, Pivot Tables); familiarity with Power BI or Tableau is a plus Excellent written and verbal communication skills
  • Proactive, detail-oriented, and organized

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