Engineer,Messaging Security

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it's like to be with an Employer of Choice*. Together, let's create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Be a Part of Something BIG

Singtel x Singapore Institute of Technology have embarked on a Work-Study Programme (WSP) launched in Feb 2023. The WSP is called "The Catalyst Programme" which is a structured on-the-job (OJT) development WSP that allows Polytechnic Diploma holders to secure a full-time position with Singtel while pursuing a university honours degree in Applied Computing. This programme is open to Singtel's internal employees as well as external polytechnic diploma holders preferably from the ICT domain. Non-ICT diploma holders are encouraged to apply as well. In line with building capability in Singapore ICT sector this program will develop & groom talent over a 3-year period completing micro-credentials for each module which eventually stack-up to an honours degree in Applied Computing. Candidates will be offered a specific role as the one shared below. Are you ready for this challenge?

Make an Impact by

• Able to independently perform patch update testing, verification, and implementation for operating systems, software, and security on the testbed system, and execute Methods of Procedure (MOP) in Production system during maintenance windows.
• Coordinate and execute disaster recovery activities promptly during service disruptions to minimize downtime and revenue loss.
• Maintain detailed and up-to-date documentation for procedures and configurations.
• Collaborate with stakeholders to ensure operational and cybersecurity requirements are met.
• Perform system, service, and security audits to maintain compliance.
• Engage with vendor support teams to diagnose and resolve technical problems.
• Work with stakeholders to align with operational and cybersecurity requirements.
• Develop playbooks and scripts to enhance operational efficiency.
• Collaborate with interdisciplinary teams to define objectives for Artificial Intelligence (AI) and Machine Learning (ML) initiatives.
• Analyze data and perform data labelling to enhance model accuracy.
• Implement changes and optimizations to AI/ML algorithms to enhance functionality.
• Lead and Support the daily operations of Mobile Messaging Platform and resolving customer support issues.

Skills for Success

• A completed diploma from a reputable Polytechnic.

• Knowledge of programming and scripting such as Python, Bash.

• A good understanding of network protocols (DNS, TCP/IP, SMTP, HTTP/HTTPS), UNIX/Linux system internals (kernel, drivers, file systems, virtual memory) and Firewall operations.

• Experience implementing, operating, and supporting open-source tools for system and security monitoring on UNIX/Linux platforms, ansible, Microsoft Copilot.

• Experience with cloud computing platforms and technologies.

• Knowledge of 4G, and 5G telecommunications technologies, protocols, and standards.

• Ability to communicate and present effectively in both verbal and written English.

• Self-starter and highly driven with the ability to work independently, as well as in a team.

• On-the-job training will be provided.

Are you ready to say Hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career